Partnership Director - Alliances, Channel and Ecosystem

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,000 of the world’s most valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100.

Job Description

Sprinklr is seeking a Partnership Director to support and grow strategic technology partnerships within our global Alliance & Channel Ecosystem. Reporting to the Vice President of Technology Alliances, this role will focus on managing key partner relationships, driving joint go-to-market initiatives, and contributing to partner-sourced revenue growth. The ideal candidate brings a strong background in partnerships and sales, with the ability to collaborate cross-functionally and execute strategic programs.

Key Responsibilities:

• Manage Strategic Partner Relationships: Build and maintain strong working relationships with key technology partners. Act as a primary point of contact, ensuring alignment on goals, initiatives, and execution plans.
• Support Go-to-Market Execution: Collaborate with partners and internal teams (sales, marketing, product) to launch joint offerings, campaigns, and enablement programs. Help define and implement processes that drive efficiency and impact.
• Drive Partner-Sourced Revenue: Work with partners and Sprinklr sales teams to identify and qualify opportunities. Support pipeline development and help accelerate deal progression through joint engagement strategies.
• Contribute to Program Innovation: Identify market trends and customer needs that can be addressed through partnerships. Support the development of new joint solutions and offerings that differentiate Sprinklr in the market.
• Operational Excellence: Track partner performance, manage reporting, and ensure consistent communication across stakeholders. Help refine internal workflows and partner engagement models.

Skills & Experience:

• 8–12 years of experience in partnerships, business development, or channel sales, ideally in the SaaS or enterprise technology space
• Proven ability to manage partner relationships and drive joint business outcomes
• Strong understanding of go-to-market strategies and cross-functional collaboration
• Excellent communication and presentation skills, with experience engaging senior stakeholders
• Analytical mindset with experience in pipeline tracking, forecasting, and performance reporting
• Experience working in a global environment is a plus

Please note: We are unable to consider applicants who require visa sponsorship or work authorization support for this role. Candidates must have current and unrestricted work authorization in the country where the role is based.

Why You'll Love Sprinklr:

We're committed to creating a culture where you feel like you belong, are happier today than you were yesterday, and your contributions matter. At Sprinklr, we passionately, genuinely care. For full-time employees, we provide a range of comprehensive health plans, leading well-being programs, and financial protection for you and your family through a range of global and localized plans throughout the world.

For more information on Sprinklr Benefits around the world, head to https://sprinklrbenefits.com/ to browse our country-specific benefits guides.

We focus on our mission: We founded Sprinklr with one mission: to enable every organization on the planet to make their customers happier. Our vision is to be the world’s most loved enterprise software company, ever.

We believe in our product: Sprinklr was built from the ground up to enable a brand’s digital transformation. Its platform provides every customer-facing team with the ability to reach, engage, and listen to customers around the world. At Sprinklr, we have many of the world's largest brands as our clients, and our employees have the opportunity to work closely alongside them.

We invest in our people: At Sprinklr, we believe every human has the potential to be amazing. We empower each Sprinklrite in the journey toward achieving their personal and professional best. For wellbeing, this includes daily meditation breaks and virtual fitness. We have continuous learning opportunities available with LinkedIn Learning and more.

EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a judgment-free zone regardless of gender, race, ethnicity, age, and lifestyle preference, among others. We value and celebrate diversity and fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.

Sprinklr is proud to be an equal-opportunity workplace and is an affirmative-action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. See also Sprinklr’s EEO Policy and EEO is the Law.

Warning about Recruiting Scams:

Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.

If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.

Compensation Range

The base salary range for this role at minimum, midpoint and maximum is shown above. It is not typical for a candidate to be hired close to or at the maximum of the salary range. At Sprinklr, base pay depends on multiple individualized factors, including experience, qualifications, job-related knowledge and skills, and geographic location. Base pay also depends on the relative experience, knowledge, skills to our internal peers in the role. Base pay is only one part of our competitive Total Rewards package: the successful candidate may also be eligible to participate in Sprinklr’s discretionary bonus plan, commission plan and/or equity plan, depending on role.

US-based Sprinklr employees are eligible for a highly competitive benefits package as well, which demonstrates our commitment to our employees’ health, well-being, and financial protection. The US-based benefits include a 401k plan with 100% vested company contributions, flexible paid time off, holidays, generous caregiver and parental leaves, life and disability insurance, and health benefits including medical, dental, vision, and prescription drug coverage.