Project Manager (Research Operations)

Let’s be #BrilliantTogether

ISS STOXX

is actively hiring a Project Manager

for Mumbai (Goregaon East)

location.

Overview:

Exciting Opportunity at ISS STOXX: Join our Governance Research Team as a Project Manager! ISS STOXX is offering a fantastic opportunity for you to join our team. We provide an engaging, creative, and team-oriented operations environment that fosters growth and innovation. By taking on this role, you'll have the chance to contribute to our organization's growth and make a significant impact.

As an experienced Project Manager, you will be responsible for planning and executing multiple concurrent business and software projects. Your primary focus will be the effective management of significant Research projects with a global scope. This involves ensuring the successful delivery of project commitments and maintaining clear communication with key stakeholders around the globe, including ISS Research leadership, Data teams, Research analysts, and other departments.

In addition to project management, you will also lead in the planning, implementation, and introduction of projects related to new systems and technologies. This role offers a dynamic, and diverse set of responsibilities, by occasionally working outside of standard business hours to facilitate effective collaboration, allowing you to contribute to the development and success of our organization.

Responsibilities:

• Lead planning and/or implementation of program.

• Keep management and Executives informed about key milestones, risks, and issues.

• Experience of leading other Project managers.

• Become knowledgeable about ISS-Stoxx Research Business Processes, Products, and Services

• Participate in the design and/or testing phases.

• Facilitate the definition of project missions, goals, tasks, and resource requirements

• Resolve or assist in the resolution of conflicts within and between projects or functional areas

• Manage escalations,

  project/scope/requirement

  changes, and logs to ensure adequate attention to impediments with potential impact to

  time/quality/resources.

• Develop methods to monitor project or area progress and provide corrective supervision if necessary.

• Assemble the project staff; for their technical or functional development, performance, and/or termination during the project or projects.

• Manage project resource allocation.

• Work cross-functionally to solve problems and implement changes.

• Follow a defined, agreed upon project management methodology.

• Ensure successful post deployment support and prompt issue closure.

• Ensure the communication and training are professional quality and fully deployed

• Present oral and written reports defining plans, problems, and resolutions to appropriate levels of management.

• May act as Service Delivery Manager, helping with tasks related to the Research Change Management board.

• Document/Support change management process swim lanes and task flow.

Collaboration

• Pro-actively engages present and future stakeholders in design, priority setting, and implementation.
• Builds coalitions among the various stakeholders; negotiates authority to move the project forward.
• Creates a sense of belonging and ownership among team members; assembles a team with the right mix of skills
• Coaches and motivates team members
• Delegates responsibility
• Promotes mutual support and interaction.
• Consults and provides advice, facilitates discussion, and resolves conflict
• Establishes trust; builds and uses cross functional relationships to accomplish work objectives.

Communication Effectiveness

• Conveys goals and objectives clearly and in a compelling manner
• Listens effectively and clarifies information as needed; interprets verbal and non-verbal messages that others communicate.
• Produces clear status reports
• Communicates tactfully and candidly.
• Ensures that project status, issues and successes are communicated to project team, stakeholders, sponsors, steering committee, and all levels of management and documented appropriately.
• Motivates project team members to action. Identifies common themes, makes inferences, and draws conclusions.
• Ensures open communication on the project team.
• Addresses delicate situations and handles conflicts in such a way as to maximize opportunity and minimize exposure to risk.

Decision Making

• Understands how and when to make a choice; how and when to escalate issues to higher levels.
• Analyzes the risks and future impact of decisions.
• Makes decisions and takes timely independent action in pursuit of priorities.

Qualifications:

• PMI PMP Certification with at least 2 years of Project Planning and Management after obtaining the certification.
• A bachelor's degree is preferred, but relevant experience may be considered in place of formal education.
• Prior leadership experience is required.
• Strong project planning experience preferred including Creating and Updating Microsoft project plans and experience with software development teams and process.
• Minimum 5 years of experience, preferably managing projects with application enhancements, end user training and financial services (Waterfall, Agile and hybrid)..
• Excellent command of MS Office (Word, Excel, MS Project, PowerPoint), and knowledge of Microsoft Visio, Power BI and data visualization tools, Jira software, is strongly preferred.

#MIDSENIOR

#ProjectMgt

#LI-GS1

What You Can Expect from Us

At ISS STOXX, our people are our driving force. We are committed to building a culture that values diverse skills, perspectives, and experiences. We hire the best talent in our industry and empower them with the resources, support, and opportunities to grow—professionally and personally.

Together, we foster an environment that fuels creativity, drives innovation, and shapes our future success.

Let’s empower, collaborate, and inspire.

Let’s be #BrilliantTogether.

About ISS STOXX

ISS STOXX GmbH is a leading provider of research and technology solutions for the financial market. Established in 1985, we offer top-notch benchmark and custom indices globally, helping clients identify investment opportunities and manage portfolio risks. Our services cover corporate governance, sustainability, cyber risk, and fund intelligence. Majority-owned by Deutsche Börse Group, ISS STOXX has over 3,400 professionals in 33 locations worldwide, serving around 6,400 clients, including institutional investors and companies focused on ESG, cyber, and governance risk. Clients trust our expertise to make informed decisions for their stakeholders' benefit. 

Founded in 1985 as Institutional Shareholder Services (ISS) Inc., ISS Governance is a leading global provider of independent and objective shareholder meeting research and recommendations, providing multiple voting policy choices as well as end-to-end workflow solutions for institutional investors. More than 1,600 clients worldwide utilize ISS Governance’s actionable expertise to help them make informed investment stewardship decisions, and to help them manage their voting responsibilities. Covering over 50,000 meetings annually, ISS Governance leverages its extensive global footprint, deep experience, high quality data and analysis, unified client support, and technology infrastructure to continuously evolve and extend its innovative suite of solutions to meet clients’ evolving portfolio, fiduciary, and stewardship requirements. 

Visit our website: https://www.issgovernance.com       

View additional open roles: https://www.issgovernance.com/join-the-iss-team/      

Institutional Shareholder Services (“ISS”) is committed to fostering, cultivating, and preserving a culture of diversity and inclusion. It is our policy to prohibit discrimination or harassment against any applicant or employee on the basis of race, color, ethnicity, creed, religion, sex, age, height, weight, citizenship status, national origin, social origin, sexual orientation, gender identity or gender expression, pregnancy status, marital status, familial status, mental or physical disability, veteran status, military service or status, genetic information, or any other characteristic protected by law (referred to as “protected status”).  All activities including, but not limited to, recruiting and hiring, recruitment advertising, promotions, performance appraisals, training, job assignments, compensation, demotions, transfers, terminations (including layoffs), benefits, and other terms, conditions, and privileges of employment, are and will be administered on a non-discriminatory basis, consistent with all applicable federal, state, and local requirements.