Job Description
- Welcome customers warmly, understand their needs, and offer tailored product recommendations.
- Drive sales by promoting relevant products and offers, demonstrating strong knowledge of Razer’s features and benefits.
- Process transactions accurately and handle returns or concerns professionally.
- Maintain a clean, organized, and fully stocked store; support inventory activities.
- Support day-to-day running of the RazerCafe, including service and hygiene.
- Assist in planning and executing in-store events (setup, guest assistance, coordination, feedback).
- Minimum 1 year of experience in retail sales or as a store associate.
- Passionate about gaming and working collaboratively in a team.
- Customer-focused, enthusiastic, and committed to delivering excellent service.
- Flexible to work varied hours, including mornings, evenings, and weekends.
- Basic knowledge of sales and customer service principles.
- Proficient in spoken and written English with strong communication skills.
- Able to multitask while staying attentive and adaptable in a dynamic store setting.
- Opportunity to make a global impact.
- Working across a global team.
- Unique, gamer-centric #LifeAtRazer experience.
- Accelerated personal and professional growth.
- Certified as a Great Place to Work® in both United States and Singapore.
Job Responsibilities :
The Associate RazerStore Evangelist (SEAHQ) brings the Razer experience to life at our SEAHQ store. They support the store lead in daily operations, serve as product experts, and deliver exceptional customer service. With a strong passion for gaming and tech, they also assist in running the RazerCafe and executing in-store events—energizing both customers and teammates alike.
Essential Duties and Responsibilities
RazerStore
- Customer Engagement & Needs Assessment: Welcome customers warmly, understand their needs through active listening, and offer tailored product recommendations.
- Sales & Product Expertise: Drive sales by promoting relevant products and offers while demonstrating strong knowledge of Razer’s features and benefits.
- Point-of-Sale & Service: Process transactions accurately and handle returns or concerns with professionalism in line with company policies.
- Store Upkeep & Inventory: Maintain a clean, organized, and fully stocked store; support inventory receiving, stock counts, and restocking activities.
RazerCafe
Support the day-to-day running of the RazerCafe, including assisting with café service, maintaining hygiene standards, restocking supplies, and coordinating with third-party café partners to ensure seamless customer experiences.
In-Store Event
Assist in planning and executing in-store events such as product launches, community gatherings, livestreams, and tournaments. This includes event setup and teardown, guest assistance, coordination with marketing and store teams, and capturing customer feedback post-event.
Qualifications
To succeed in this role, candidates must meet the core requirements outlined below.
- Minimum 1 year of experience in retail sales or as a store associate.
- Passionate about gaming and working collaboratively in a team.
- Customer-focused, enthusiastic, and committed to delivering excellent service.
- Flexible to work varied hours, including mornings, evenings, and weekends.
- Basic knowledge of sales and customer service principles.
- Proficient in spoken and written English with strong communication skills.
- Able to multitask while staying attentive and adaptable in a dynamic store setting.
Pre-Requisites :
Are you game?
About Us
At Razer, you'll be at the forefront of the most exciting industry in the world — gaming. Evolving forms of gaming require evolving forms of hardware, software and services. That’s where Razer comes in, offering innovative top-of-the-line products and services to allow gamers to fully immerse in the ultimate gaming experience.
Getting onboard Razer will place you on a global mission to bring gamers closer to the games they love. Razer is a place to do great work, offering you the opportunity to be a part of a global team across 11 countries. Whether you are a hardcore evangelist who breathe life to the latest and greatest gaming gear or a behind-the-scene hero who runs our global operations, you are assured of a career-changing quest that transcends time zones and culture with one single spell: For Gamers. By Gamers.
The journey towards phenomenal-ness won’t come easy. However, we will excel because gamers rely on teamwork. We achieve greatness because we are wicked problem-solvers and tenacious in clinching victories in all that we do. It is the team that makes Razer where it is today and will continue to bring Razer to even greater heights.
Razer is proud to be certified as a Great Place to Work® in both United States and Singapore. This is a testament to our commitment to make your quest at Razer a rewarding one
