Job Description
Growe is seeking a Risk CRM Analyst to analyze bonus terms, monitor player activity for risks, and conduct player behavior analysis. The role involves detecting irregularities in CRM processes, collaborating with CRM, Risk, and Product teams to improve bonus policies, and preparing reports to support data-driven decisions. Candidates should have 2+ years of experience in CRM analytics or risk management, strong data analysis skills (Excel, SQL), and experience with bonus or loyalty programs.
Good To Have:
- Understanding of risk assessment processes in the iGaming or fintech industry
- Strong analytical mindset and high attention to details
- Proactive, solution-oriented approach
- Excellent communication and collaboration skills
- Ability to work independently and handle multiple tasks effectively
- Responsibility, accuracy, and ownership of results
Must Have:
- 2+ years of experience in CRM analytics, risk management, or a similar analytical role
- Strong skills in data analysis and reporting (Excel, SQL or other analytical tools)
- Hands-on experience with bonus systems or customer loyalty programs
- Ability to interpret complex data sets and translate them into actionable recommendations
##### Growe welcomes those who are excited to:
- Analyze bonus terms and conditions to ensure compliance and minimize risks;
- Monitor player activity daily and perform risk checks related to bonuses;
- Conduct player behavior analysis, including segmentation and usage of different bonus types;
- Detect potential risks and irregularities in CRM processes;
- Collaborate with CRM, Risk, and Product teams to improve bonus policies and segmentation strategies;
- Prepare reports and provide insights to support data-driven decisions.
##### We need your professional experience:
- 2+ years of experience in CRM analytics, risk management, or a similar analytical role;
- Strong skills in data analysis and reporting (Excel, SQL or other analytical tools);
- Hands-on experience with bonus systems or customer loyalty programs;
- Understanding of risk assessment processes in the iGaming or fintech industry (a plus);
- Ability to interpret complex data sets and translate them into actionable recommendations.
##### We appreciate if you have those personal features:
- Strong analytical mindset and high attention to details;
- Proactive, solution-oriented approach;
- Excellent communication and collaboration skills;
- Ability to work independently and handle multiple tasks effectively;
- Responsibility, accuracy, and ownership of results.
##### We are seeking those who align with our core values:
- GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;
- DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;
- BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.
Set alerts for more jobs like Risk CRM Analyst
Set alerts for new jobs by Growe
Set alerts for Risk Management (Remote) jobs
