Sales Advisor Part-time (H&M Itami)

Company Description

H&M is a fashion brand that offers the latest styles and inspiration, providing fashionable items, designer collaborations, and affordable wardrobe essentials. H&M's business idea is to offer fashion and quality at the best price in a sustainable way. For more information about H&M, please click here.

Job Description

The Sales Advisor (H&M Apparel Sales Staff) is responsible for providing the best customer experience that contributes to store sales and profit. As a Sales Advisor, you will always put the customer first, provide support, and share product and fashion knowledge. You will create an easy shopping environment for customers through store operations and garment care.

Also, share your knowledge and skills with team members, help each other when needed, and build a positive work environment.

Main duties

• Provide excellent customer experience.
• Display, replenish, organize the floor, and set up displays for garments (products).
• Actively process, replenish, and manage inventory on the sales floor and in the stockroom.
• Unpack products, attach security tags, and label them.
• Support customer purchases and returns at the register, and handle general in-store operations.

Desired Candidate Profile

It is important to be a team player with a proactive and helpful approach that promotes cooperation and collective success.

Possess a positive mindset, be enthusiastic, optimistic, and highly motivated when interacting with colleagues and customers.

Also, you are required to be flexible to changing situations and customer needs, and able to act independently to respond quickly and effectively to customer needs.

Furthermore, have strong communication skills, be sociable, and foster active interaction with colleagues and customers.

Qualifications

• No experience required, love H&M and fashion.
• Able to take a proactive and kind approach to customer service and be a team player.
• Possess a positive, motivated, and forward-thinking mindset with communication skills when interacting with team members and customers.
• Able to be flexible to changing situations and customer needs, and respond quickly and effectively to customer needs.
• Students (high school graduates or above) and part-timers aiming for full-time employment.
• Those who want to work a side job (multiple jobs).
• Foreign nationals (e.g., international students, family stay) are also welcome.

Other Information

Employment contract period: Fixed-term labor contract (part-time)

Probationary period: 3-6 months (salary and working hours during probation: same as after adoption)

Place of employment: (Immediately after hiring) H&M (Aeon Mall Itami Koya store), or other stores as presented.

(Scope of change) Sales and company-specified duties at the head office.

Working hours: Shift system (8 hours work, 60 minutes break) 2 days a week ~, 4 hours a day ~ OK.

Details of overtime work: Prior approval from the store manager is required for overtime to ensure work-life balance.

Houly wage: 1116 yen.

Insurance: Social insurance, employment insurance, workers' compensation insurance, employee pension, health insurance.

Benefits: Partial transportation allowance (provided according to company regulations), employee discount (25% discount for employees), employee promotion system, car commuting allowed (varies by store), free dress code/hairstyle/nails, late-night allowance, training system, paid leave, discounts at affiliated facilities, long-service award (commemorative gift and bonus awarded every 5 years of service, regardless of employment type).

Paid leave utilization rate: 80% or more.

Hiring manager: Store Manager.

Benefits

At H&M Group, we offer attractive benefits and a wide range of growth opportunities to all employees worldwide. All employees receive a staff discount card that can be used at all H&M Group brand stores and online. Brands eligible for this discount include H&M (including Beauty and Move), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. In addition, all employees are eligible for the H&M Incentive Program (HIP). For more details on the H&M Incentive Program, please click here.

In addition to globally available benefits, all local markets offer a variety of competitive benefits. Please note that these may vary depending on employment type and country.

Inclusion and Diversity

H&M is a brand under the H&M Group. At H&M Group, we are committed to creating and maintaining an inclusive, diverse, and equitable workplace throughout our organization. We believe that we should be a team composed of diverse individuals who can share and combine knowledge, experience, and ideas. Having diverse employees positively impacts how we approach challenges, what we feel is possible, and how we interact with colleagues and customers worldwide. Therefore, all aspects of diversity are considered in our recruitment process.

As H&M Group strives for a fair and equitable process, we ask that you refrain from attaching cover letters. Cover letters often contain information that can lead to unintentional bias.