Sales operation desk manager

Description -

Job Summary

• This role is responsible for executing complex operations related to purchasing and inventory management, and handling non-factory focused assignments such as communication with various business units, suppliers, and vendors. The role contributes to warehouse material flow improvements, supervises production scheduling, and supports quality engineering teams. The role manage supply buffers and collaborates with internal teams and suppliers to implement strategic solutions for materials management.

Responsibilities

• Completes non-factory focused discretional assignments, such as liaising with different business units, suppliers, and vendors who provide components and materials.

• Drives improvements within warehouse material flow by planning layout and space requirements, analyzing and reviewing product flow, and evaluating and proposing new equipment options.

• Supervises production scheduling activities by monitoring materials inventories, tracking progress of production, and reviewing factors that affect schedules.

• Supports quality engineering teams as they assess the output of production and the suitability of incoming materials.

• Manages supply buffers and allocation to shorten lead times and build resiliency into the supply chain without driving excess.

• Provides vendor management support, contributes broad, business management perspective, provides input and support into planning, order management and procurement.

• Works collaboratively with internal teams and suppliers to support the implementation of strategic solutions to improve materials management processes.

• Resolves issues having to do with reconciliation of inventory discrepancies and/or addressing questions elevated from others in lower-level roles.

• Maintains a safe work environment by establishing, following, and enforcing standards and procedures.

**Education & Experience Recommended**

• Four-year or Graduate Degree in Supply Chain Management, Manufacturing Engineering, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 2-4 years of work experience, preferably in procurement, supply chain, or a related field or an advanced degree with little or no work experience.

Preferred Certifications

• Lean Six Sigma Certification

Knowledge & Skills

• Continuous Improvement Process

• Data Analysis

• Enterprise Resource Planning

• Finance

• Inventory Control

• Inventory Management

• Key Performance Indicators (KPIs)

• Lean Manufacturing

• Material Requirements Planning

• Materials Management

• Process Improvement

• Procurement

• Production Planning

• Purchasing

• SAP Applications

• Supply Chain

• Supply Chain Analysis

• Supply Chain Management

• Supply Chain Planning

• Warehousing

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

• Impacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.

Complexity

• Responds to routine issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.