Job Description
AnyDesk is seeking an experienced and ambitious Salesforce Administrator to manage and optimize their Salesforce platform. The role involves ensuring seamless operations, efficient processes, and data accuracy by collaborating with cross-functional teams like Sales, Marketing, and Customer Service. Responsibilities include system administration of custom apps, permissions, security settings, objects, and flows. The administrator will support key business functions, manage daily support and maintenance of internal Salesforce instances, create reports and dashboards, conduct internal trainings, document the platform, and manage authorization, use cases, and system adjustments with departments. This position requires strong listening, logical reasoning, follow-through, a can-do attitude, and exceptional communication skills, along with an independent working style and good technical comprehension. The ideal candidate will have several years of experience as a Salesforce Administrator.
Good To Have:
- Good problem-solving skills
- Salesforce Administrator Certificate
- Knowledge of Apex or Typescript
- German language skills
Must Have:
- System administration of Salesforce
- Support business functions
- Manage Salesforce support and maintenance
- Create reports and dashboards
- Conduct internal trainings
- Document Salesforce platform
- Manage authorization and system adjustments
- Strong communication skills
- Independent working style
- Good technical comprehension
Perks:
- Flexible working hours
- Personal and professional development
- Fun, creative and supportive team
- Opportunity for advancement
About Us
AnyDesk was founded under the belief that software technology and global connectivity can be a means to improve the way society functions. Today, AnyDesk builds a platform technology to reinvent the internet.
Join us in shaping the future of software technology!
What we are looking for:
To help us on our mission, we are looking for an experienced and highly ambitious Salesforce Administrator. As a Salesforce Administrator at AnyDesk, you will play a critical role in managing and optimizing our Salesforce platform to ensure seamless operations, efficient processes, and data accuracy. You will collaborate closely with cross-functional teams, including Sales, Marketing, and Customer Service, to drive user adoption and enhance the overall effectiveness of our Salesforce ecosystem.
- System administration of the Salesforce environment, specifically related to custom apps, permissions, security settings, and objects and flows
- Support key business functions and to meet project goals, stakeholder requirements and company goals
- Management of day-to-day support and maintenance of internal Salesforce instances
- Creation of reports and dashboards
- Planning and execution of internal trainings
- Careful, constant and conscientious documentation of the Salesforce platform
- Authorization management, implementation of use cases and system adjustments with the dedicated departments
Basic Qualifications:
- Very strong ability to listen attentively, apply logic and reason, follow- through, can-do attitude, and exceptional communication skills both written and verbal
- Easy to work with
- Sense of urgency
- Successfully completed subject-specific studies/training in the field of IT or comparable qualifications
- Several years of experience as a Salesforce administrator
- Embrace an independent working style while maintaining effective and proactive communication with your team.
- Confident personality with good technical comprehension and a passion for learning and growth
Preferred Skills and Experience:
- Good problem-solving skills and the ability to find optimal solutions in a global, standardized context
- Salesforce Administrator Certificate
- Knowledge of object-oriented programming languages (e.g. Apex, Typescript)
- Excellent written and verbal communication skills in English are mandatory; any other languages like German are a plus
What we offer:
- Flexible working hours
- Potential for personal and professional development
- A fun, creative and supportive team
- Be part of a fast growing company with a lot of opportunity for advancement
Are you ready for exciting tasks in an agile work environment with a both professional and collegial atmosphere? Apply now! Your contact person is Minh Anh Cao, Talent Acquisition Partner.
AnyDesk is an equal opportunities employer. We want to give our employees room to grow, create a fun atmosphere to work in, and offer you the opportunity to produce the most creative, most daring, most exceptional results of your career. That’s exactly why we’re looking for people who enrich us. We do not care about age, gender, sexual orientation, disability, civil status, religion, or ethnicity. We consider all equal and provide equal opportunity to all.
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