Senior Imaging Operations Manager
8 Minutes ago • 5 Years +
Operations
Job Description
We are looking for a Senior Imaging Operations Manager to join our team. In this role, you will be part of a dedicated workforce in a global company that celebrates the skills you bring. Our Senior Imaging Operations Managers are responsible for leading a team of 250+ employees to coordinate and execute the implementation of our digitization programs and service offerings. In addition, this candidate will ensure hands-on leadership, accountability, continuous improvement, and recommendations for management solutions upgrades.
Good To Have:
- Experience preferably in Operations, Sales, Federal Contracting or Imaging Center
Must Have:
- Lead a team of 250+ employees to coordinate and execute digitization programs and service offerings
- Ensure hands-on leadership, accountability, continuous improvement, and recommendations for management solutions upgrades
- Responsible for overall Positive Employee Experience, Customer Satisfaction and Safety within specific market(s)
- Provide leadership on all aspects of Operational Excellence and Service Level Agreements
- Oversee communication regarding day-to-day challenges/concerns from all sites providing Imaging Operations
- Effectively manage budget and personnel
- Accountable for the quality and timely delivery of contractual items
- Ensure all required resources including labor, service standards, computer time, supplies and facilities are available for program operations
- Manage programs including task deficiency identification, project design, development and execution
- Maintain close liaison with the customer
- 5+ Years Management experience
- Strong organization and planning skills for teams larger than 175 employees
- Experience in data reporting for trending, billing and production goals
- Clear and effective communication (written, oral & presentation) for both internal teams and customers
- Time management
- Effective management skills, including proven ability to lead and motivate people
- Proficiency in computer skills in a PC environment including Microsoft Word, Power Point, Outlook and Excel
- Willing and able to obtain a Public Trust Clearance
We are looking for a Senior Imaging Operations Manager to join our team. In this role, you will be part of a dedicated workforce in a global company that celebrates the skills you bring. Our Senior Imaging Operations Managers are responsible for leading a team of 250+ employees to coordinate and execute the implementation of our digitization programs and service offerings. In addition, this candidate will ensure hands-on leadership, accountability, continuous improvement, and recommendations for management solutions upgrades.
RESPONSIBILITIES
- Responsible for overall Positive Employee Experience, Customer Satisfaction and Safety within the specific market(s).
- Provides leadership on all aspects of Operational Excellence and Service Level Agreements.
- Oversees communication regarding day-to-day challenges/concerns from all sites providing Imaging Operations for Customers and other Government Imaging across the United States.
- Responsible for the effective management of budget and personnel; accountable for the quality and timely delivery of contractual items.
- Ensures that all required resources including labor, service standards, computer time, supplies and facilities are available for program operations.
- Manages programs including task deficiency identification, project design, development and execution; maintains close liaison with the customer.
QUALIFICATIONS
- 5+ Years Management experience preferably in Operations, Sales, Federal Contracting or Imaging Center preferred
- Strong organization and planning skills for teams larger than 175 employees.
- Experience in data reporting for trending, billing and production goals.
- Skills - Strong organizational and planning; develop and implement strategic plans to meet service level agreements; clear and effective communication (written, oral & presentation) for both internal teams and customers; time management; and effective management skills, including proven ability to lead and motivate people.
- Proficiency in computer skills in a PC environment including Microsoft Word, Power Point, Outlook and Excel.
- Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
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