(Senior) Key Account Manager

24 Minutes ago • 2 Years +

Job Summary

Job Description

As a (Senior) Key Account Manager in our Advertiser Team, you will manage a portfolio of strategically important clients across Germany, Austria, and Switzerland. Your primary goal is to quickly establish a consulting role, identifying and implementing new commercial opportunities to drive sustainable growth for affiliate programs. This involves proactive client consultation, fostering strong relationships, creating performance reports, managing budgets, and strategically expanding partnerships. The role is suitable for nationwide home office but also includes regular on-site meetings to strengthen client ties.
Must have:
  • Manage key accounts in Germany, Austria, Switzerland.
  • Consult clients to identify and implement new commercial opportunities.
  • Develop sustainable growth for affiliate programs.
  • 2+ years experience in online marketing and customer management.
  • Proactive and independent client consulting.
  • Build strong customer relationships.
  • Create reports and provide performance & benchmark analyses.
  • Coordinate and manage customer budgets.
  • Strategically expand affiliate program cooperations.
  • Upsell Awin tools for program optimization.
  • Support internal project initiatives (OKRs).
  • Participate in industry & networking events.
  • Sound experience in online/performance marketing.
  • Strong focus on quality, customer orientation, service.
  • Reliable escalation and conflict management.
  • Excellent communication in German and English.
  • Strong sales techniques and persuasiveness.
  • Creative thinking for client development.
  • Strong analytical skills.
  • Technical understanding for tracking topics.
Perks:
  • Flexible 4-day week without salary or vacation reduction (Flexi-Week and Work-Life Balance).
  • Various types of paid absences.
  • Monthly remote working allowance.
  • Support for setting up home office.
  • International company culture and flexibility through Flexi-Office options.
  • Access to Awin Academy for professional and personal development.
  • Peer-to-peer voucher program for colleague appreciation.

Job Details

Your Role

As a (Senior) Key Account Manager in our Advertiser Team, you will be responsible for a portfolio of key accounts, our strategically most important clients in Germany, Austria, and Switzerland. You will quickly succeed in taking on a consulting role for the client, with the goal of identifying and implementing new (commercial) opportunities to develop sustainable growth for affiliate programs.

The regular tasks in this position can be performed virtually and are therefore also suitable for nationwide home office in Germany.

The position is available immediately and is permanent.

Your Tasks

  • At least 2 years of professional experience in online marketing and customer management.

Proactive and independent consulting of strategic clients to promote sustainable business development and achieve target KPIs for the advertiser.

  • Building a strong customer relationship and establishing Awin as a relevant partner within the client's digital ecosystem through regular meetings, including on-site.
  • Creating reports and providing performance & benchmark analyses for the client.
  • Coordination and management of customer-related budgets.
  • Strategic expansion of existing and new cooperations in the affiliate program, as well as upselling existing Awin tools that serve to optimize the partner program.
  • Support internal project initiatives within our OKRs (Objective, Key Results).
  • Participation in industry & networking events.

Your Profile

  • Sound experience in the online/performance marketing industry or in a customer environment.
  • Strong focus on quality as well as strong customer orientation and service readiness.
  • Reliable escalation and conflict management, even with more complex challenges.
  • Very good communication skills in German and English.
  • Strong sales techniques and strong persuasiveness.
  • Creative mindset to bring in new ideas and drive client development.
  • Strong analytical skills and ideally technical understanding of tracking topics.

Our Offer

  • Flexi-Week and Work-Life Balance: We prioritize your mental health and have therefore introduced a flexible 4-day week without reduction in salary or vacation days. Additionally, we offer various types of paid absences.
  • Remote Working Allowance: You receive a monthly allowance to cover part of your ongoing costs. We also support you in setting up your home office appropriately.
  • Flexi-Office: We offer you an international corporate culture and great flexibility through our Flexi-Office options, which also extend across our international Awin regions.
  • Development: The training offer in our internal training platform Awin Academy includes a wide range of training courses that will help you develop professionally and personally. Our training courses are practically grouped to best support your development.
  • Appreciation: Thank your colleagues by giving a voucher at our expense through our peer-to-peer program.

Established in 2000, Awin is proud of our dynamic, social and inclusive culture.

Like all businesses, we’ve had to adapt and nurture our culture in a virtual environment. Our virtual ‘Life @ Awin’ hub brings our colleagues from across the globe together for various social activities.

Diversity & Inclusion are paramount to us, and we proudly pursue and hire diverse team members. We champion uniqueness and authenticity; this is who we are at our core. Our network of affiliate partnerships are diverse and transparent, as are the employees powering our vision to build the world’s leading open partner ecosystem. We welcome all backgrounds, identities, and experiences. If you need support at any point in the application or interview process, please let us know.

Apply now to begin the next stage of your career at a progressive company that supports both your professional and personal development.

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About The Company

Axel Springer is a media and technology company. The company's mission is to empower free decisions for people around the world through independent journalism and innovative offerings. Axel Springer operates in more than 40 countries with a presence in all major digital markets and generated 3.8 billion euros in revenue in 2022. Axel Springer is the media and technology company.

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