Senior Manager/ Director, HRIS

Who We Are

About the Opportunity

What You’ll Be Doing

• Act as a Project Manager and collaborate with assigned HR COEs to identify requirements for HRIS solutions
• Maintain and administer the HRIS system, ensuring data accuracy and system functionality
• Responsible for system testing, upgrades, and implementation of new modules or features
• Provide end-user training on HRIS functionalities
• Troubleshoot and resolve user issues related to the HRIS system and tools
• Generate monthly performance reports and insights by conducting analysis of data collected from our HR chatbot and HR ticketing system
• Lead and manage a team of HRIS members to help define and drive the overall HRIS roadmap
• Mentor and coach the team to develop expertise and drive process and configuration excellence
• Ensure that applications integrate into existing and planned infrastructure
• Work with senior management to translate business needs into projects, including prioritization, scheduling, and resource planning
• Ensure quality of business processes as well as data quality and integrity
• Actively identify and resolve issues or opportunities for enhanced user experience and other HRIS integrations

What We Look For In You

• A Bachelor's degree in a related field with relevant working experience in a fast-paced environment
• Knowledge and/or experience in key HRIS modules is needed to be successful in this role. Candidates with previous experience building internal HRIS from scratch will be prioritized
• Expert in HR processes with a thorough understanding of core HR systems, who can drive efficiency improvement for the department and optimize the use of HRIS platforms
• Proven success in leading complex projects and experience managing HRIS changes/implementations to support the business
• Able to work in a dynamic organization by balancing multiple priorities
• Strong problem-solving skills with a customer service mindset
• Demonstrated ability to influence and collaborate well with cross-functional teams to deliver stretched goals under tight timelines and resource constraints
• Excellent communication skills in both written and verbal form are needed as there will be regular presentations, briefing/training for different teams and levels of the organisation
• Fluency in both English and Chinese is required