Senior Manager, People Communications

26 Minutes ago • 10 Years + • $126,700 PA - $190,000 PA
Human Resource

Job Description

TransUnion is seeking a Senior Manager, People Communications to lead a team of two, developing creative strategies and content to engage and inspire associates. This role involves strengthening associates' understanding of the company's impact as a Workforce for Good, building connection with the brand, and supporting initiatives like career development, total rewards, culture, DEIB, social impact, and sustainability. The Senior Manager will partner with HR, Sustainability, and Financial Inclusion teams, translating business objectives into compelling communication plans and deliverables, including leadership communications, intranet articles, presentations, and videos. This is an opportunity for an innovator to make a meaningful difference in a dynamic growth period.
Good To Have:
  • Experience communicating with a diverse international audience.
  • Experience working with financial services and/or technology companies.
  • Experience working with human resources and/or community relations disciplines.
  • Advanced degree.
  • Fluency in Spanish, French or Portuguese.
Must Have:
  • Lead a team in developing creative communication strategies.
  • Engage and inspire associates, enhance employer brand.
  • Strengthen understanding of company impact and brand connection.
  • Develop campaigns for HR, DEIB, social impact, sustainability.
  • Act as strategic partner to HR, Sustainability, Financial Inclusion.
  • Translate business objectives into communication plans.
  • Oversee execution of communication strategies and deliverables.
  • Possess exceptional communication, writing, editing, presentation skills.
  • Demonstrate strong track record in strategic communication programs.
  • Exhibit leadership presence, diplomacy, and stakeholder relationship skills.
  • Ability to develop and mentor a high-performing team.
  • Conduct stakeholder needs analysis and strategic planning.
  • Work independently in complex, dynamic environments.
  • High accountability, professionalism, creativity, resource management.
  • Strong prioritization and organizational skills.
  • Adaptability and ability to meet deadlines.
  • Creativity, flexibility, initiative, and a learning mindset.
  • Bachelor’s degree.
Perks:
  • Flexible time off for exempt associates
  • Paid time off for non-exempt associates
  • Up to 12 paid holidays per year
  • Health benefits (medical, dental, vision plan options, health spending accounts)
  • Mental health support
  • Disability benefits
  • Up to 12 weeks of paid parental leave
  • Adoption assistance
  • Fertility planning coverage
  • Legal benefits
  • Long-term care insurance
  • Commuter benefits
  • Tuition reimbursement
  • Charity gift matching
  • Employee stock purchase plan
  • 401(k) retirement savings with employer match
  • Access to TransUnion’s Employee Resource Groups

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What We'll Bring:

At TransUnion, we strive to build an environment where our associates are in the driver’s seat of their professional development, while having access to help along the way. We encourage everyone to pursue passions and take ownership of their careers. With the support of colleagues and mentors, our associates are given the tools needed to get where they want to go. Regardless of job titles, our associates have the opportunity to learn new things and be a leader every day.

Come be a part of our team – you’ll work with great people, pioneering products and cutting-edge technology.

What You'll Bring:

We’re looking for a talented and skilled communicator to join TransUnion’s communications team as a Senior Manager leading People Communications. You’ll serve as the lead communicator for our HR team accountable for leading a team of two to develop creative strategies and content to engage and inspire TU associates, and position our company as an employer of choice. Your work will help strengthen associates’ understanding of the company and our impact as a Workforce for Good, and also build their connection with our brand and each other. Your team will develop narratives and campaigns supporting a diverse set of initiatives including career development, total rewards, culture, DEIB, social impact and sustainability.

This role will serve as lead strategic partner to our HR, Sustainability and Financial Inclusion colleagues, and a consultative mindset and leadership presence are critical. You’ll lead conversations with key stakeholders to understand their business objectives and priorities, then develop and oversee execution of the strategies that deliver the mutually determined outcomes. A journalistic mindset – the ability to see news from the audiences’ perspective and ask questions of business partners to drive for clarity – is essential. Equipped with that information, you’ll guide your team to develop creative and compelling communication plans and deliverables, including leadership communications, intranet articles, presentations, videos, Teams posts, digital signage and other associate-facing materials, as well as external content intended to position our company as an employer of choice. Along the way, you’ll track key performance metrics, listen to feedback, and adjust plans as needed.

Periodically, you’ll also support additional Corporate Affairs & Communications strategic projects/initiatives as required.

This is a great opportunity for an innovator to contribute your creativity and make a meaningful difference as we engage our associates during a dynamic time of growth.

  • A minimum of 10 years relevant progressive experience creating strategic communications campaigns, preferably in a global corporate or agency setting
  • Exceptional communication skills, including ability to write, edit and present compelling content
  • Strong track record developing, executing and measuring the success of strategic communication programs leveraging a variety of digital and traditional channels
  • Leadership presence, diplomacy and ability to form effective, consultative working relationships with key stakeholders
  • Ability to develop a high-performing team
  • Proven aptitude to conduct thoughtful analysis of stakeholder needs, translate business needs into communications plans, and produce strong strategic and tactical communications plans
  • Ability to work independently in a complex environment with general direction from leadership
  • High accountability to deliver excellent communications with professionalism and creativity, including resource management, prioritization and organizational skills
  • Comfortable with change and working under deadline pressure in a dynamic environment
  • Creativity, flexibility and initiative with a learning mindset
  • Bachelor’s degree

We'd Love to See:

  • Experience communicating with a diverse international audience
  • Experience working with financial services and/or technology companies
  • Experience working with human resources and/or community relations disciplines
  • Advanced degree
  • Fluency in Spanish, French or Portuguese

Impact You'll Make:

  • This person will join a dynamic communications team that helps build and protect TransUnion’s reputation with key internal stakeholders worldwide.
  • This role requires strong relationships with colleagues from many functions and departments across TransUnion
  • This role is required to supervise the work of external partners as well as junior colleagues
  • This is a hybrid position and involves regular performance of job responsibilities virtually as well as in-person at an assigned TU office location for a minimum of two days a week.
  • Some travel may be required

Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act.

Adherence to Company policies, sound judgment and trustworthiness, working safely, communicating respectfully, and safeguarding business operations, confidential and proprietary information, and the Company’s reputation are also essential expectations of this position.

Benefits:

TransUnion provides flexible benefits including flexible time off for exempt associates, paid time off for non-exempt associates, up to 12 paid holidays per year, health benefits (including medical, dental, and vision plan options and health spending accounts), mental health support, disability benefits, up to 12 weeks of paid parental leave, adoption assistance, fertility planning coverage, legal benefits, long-term care insurance, commuter benefits, tuition reimbursement, charity gift matching, employee stock purchase plan, 401(k) retirement savings with employer match, and access to TransUnion’s Employee Resource Groups. Spousal, domestic partner, and other eligible dependent coverage is available on select health and welfare plans.

We are committed to being a place where diversity is not only present, it is embraced. As an equal opportunity employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, genetic information, marital status, citizenship status, sexual orientation, gender identity or any other characteristic protected by law. Additionally, in accordance with Section 503 of the Rehabilitation Act of 1973 and the Vietnam Era Veterans’ Readjustment Assistance Act of 1974, TransUnion takes affirmative action to employ and advance in employment qualified individuals with a disability and protected veterans in all levels of employment and develops annual affirmative action plans. Components of TransUnion’s Affirmative Action Program for individuals with disabilities and protected veterans are available for review to any associate or applicant for employment upon request by contacting ERCoE@transunion.com.

Pay Scale Information:

The U.S. base salary range for this position is $126,700.00 - $190,000.00 annually. *The salary range for this position reflects a reasonable estimate of the range of compensation for this job. At TransUnion, actual compensation is based on careful consideration of additional factors such as (but not limited to) an individual’s education, training, work experience, job-related skill set, location, and industry knowledge, as well as the scope and responsibilities of the position and market considerations.

Regular, fulltime non-sales positions may be eligible to participate in TransUnion’s annual bonus plan. Certain positions may be also eligible for long-term incentives and other payments based on applicable company guidance and plan documents.

TransUnion's Internal Job Title: Sr Manager, Corporate Affairs and Communications

Beware of scams tied to potential career opportunities. If you received a link, email, text or social media communication you weren’t expecting from TransUnion, take a moment to confirm the relevant information. Be wary when providing personal information. Contact careers@transunion.com or (312) 258-1717 for assistance.

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