Store Manager
About the job
Summary
- 4+ years retail experience, 2+ years supervisory
- Proven sales & profit increase record
- Excellent leadership & communication skills
- Strong problem-solving & strategic thinking
- Exceptional customer service delivery
- Passion for cycling
- Experience with retail KPIs optimization
- Knowledge of visual merchandising
- Work in a newly designed store
- Opportunity to ride Trek bikes
- Build a cycling community
- Be part of a global brand
- Amazing employee benefits
A bit about us
Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!
Job Description
A bit about us
Are you looking for an opportunity to manage a retail store of a global retailer, pathing the way for further career opportunities within the brand.
Trek Bicycles Warrawong, our newest store to join the global fleet, is hiring for a new Store Manager. We are looking for the right individual who can provide incredible hospitality to our customers, provide exceptional leadership to the Warrawong team and run the business like it was their own. Riding and having a passion for bikes is a bonus, but not a deal breaker.
Trek is an awesome place to work. Our mission is simple: We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. Our culture thrives on embracing ideas, supported by a team of achievers, leaders and visionaries who bring their unique skills and passion to a challenging and constantly evolving game.
About the role
The champions of our brand are our Retail store teams who spend their days inspiring people of all abilities to explore the potential of cycling. Our stores are empowered to provide incredible hospitality to all those we welcome into our stores. As the leader of the team, you will be responsible for the management and activities of all aspects of the store's operations including:
- Coaching, driving, and inspiring your team to deliver on all performance objectives whilst creating a positive store culture.
- Owning the Trek brand and delivering exceptional customer experiences by following Trek's sales process.
- Delivering financial results and achieving sales, margin, and inventory targets through the optimization of retail KPIs.
- Leading the team to deliver excellence in visual merchandising, operations, and store processes.
- Establishing weekly, monthly, and annual objectives that tie to the overall store sales strategy and cost management plan.
What's cool about working at Trek Bicycles?
- You'll work and lead in Trek's Warrawong store located on the beautiful South Coast of NSW, in a newly designed store that is fitted out with all the latest technology, merchandise and of course, awesome bikes.
- You'll be joining the brand, not just a store.
- We encourage our staff to ride all our available bikes so they really know what they can do.
- Build and develop a cycling community and help change the world by getting more people on bikes.
Skills and experience
A career with the Trek Bicycle Retail team demands resourcefulness and ambition, a focus on quality, simplicity, and the love of a challenge. You will have a passion for using your knowledge and experience to guide your customer towards their perfect bike, resulting in an exceptional customer experience. You are a confident decision maker with great communication skills and experience in managing stakeholders from all areas of the business. Additionally, you will have:
- Demonstrated an ability to lead and work cooperatively in a team.
- Extensive experience delivering a high level of hospitality to customers.
- A minimum of 4 years general retail experience and 2 years in a supervisory role.
- Proven record to increase sales and profit.
- Excellent strategic and problem-solving skills.
- Sound computer proficiency.
- The ability to work weekends, evenings and holidays as needed.
In return we offer you the opportunity to define the new frontier of bicycle retail with the best brand in the industry.
If this sounds like you, apply now to join the Trek Family.
Please include a cover letter and CV outlining why this role at Trek is the perfect role for you and what it is that will make you our next Store Manager.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
