Transition Manager-- Customer Excellence

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

About Us:

Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails and more for organizations around the world. Visit www.ironmountain.com for more information.

Job Summary

We are seeking an experienced Transition Manager to lead and manage finance transformation and transition projects. The role involves ensuring seamless migration of finance processes, systems, and operations—whether due to organizational restructuring, system upgrades, outsourcing/offshoring, or process improvements. The ideal candidate will act as a bridge between finance, business stakeholders, and project teams, ensuring smooth change management and operational stability during transitions.

Key Areas of Responsibility

• Lead end-to-end transition projects within Finance (process migration, system implementation, or operating model changes).
• Develop and manage transition plans, timelines, budgets, and resource requirements.
• Coordinate with cross-functional teams (Finance, IT, HR, Operations, Business Units, Vendors).
• Ensure robust knowledge transfer and documentation of processes from outgoing to incoming teams.
• Identify risks and develop mitigation plans to minimize business disruption.
• Track progress against transition milestones and provide regular updates to senior management.
• Support change management activities to ensure stakeholder buy-in and adoption of new processes.
• Drive continuous improvement initiatives to enhance finance efficiency and compliance.
• Ensure compliance with internal controls, accounting standards, and regulatory requirements during the transition.Manage post-transition stabilization to achieve steady-state performance.

Skills Required

• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent communication and presentation skills, with the ability to convey complex concepts in a clear and concise manner.
• Proven track record of delivering high-quality management reports and presentations.
• Ability to work independently and collaboratively in a fast-paced environment.Execution Skills / Prioritization, Business acumen, Risk Assessment / Portfolio Management, Critical Thinking, Relational, Influencing, Flexible / Agile

Qualification Required

• Bachelor’s degree in Finance, Accounting, Business Administration, or related field (MBA/Professional Qualification such as CPA, ACCA, CA preferred).
• 7+ years of experience in Finance, with at least 3- 4 years in transition/project/change management.
• Proven track record of managing finance process transitions (e.g., Shared Services, ERP migration, and outsourcing).
• Strong knowledge of finance operations (P2P, O2C, R2R, FP&A, Treasury, Compliance).
• Excellent project management and stakeholder management skills.
• Proficiency in project management tools (MS Project, JIRA, or similar).
• Strong problem-solving, analytical, and organizational skills.Ability to work in fast-paced, dynamic, and multicultural environments

Category: Project/Program Management Group