UX Research Manager, Health Experiences, Fitbit

10 Months ago • 8-8 Years

Product Design

Job Description

As a UX Research Manager, you will be responsible for helping to define and drive the future of Google design. You will identify and set product strategy, envision complex UX ecosystems and inspire teams to push the boundaries of what’s possible. You will possess a clear outlook of the future of user experience and pursue forward-thinking design. The Health Experiences team is building products and services that empower our consumers to live a longer, healthier life. We do this by surfacing the best of Google’s technologies and services into consumer experiences that are simple, fast, smart, and personal, helping consumers realize their health goals. The Health App Foundations team is responsible for the overall end-user experience of the Fitbit app, including defining the core app experience, information architecture, common frameworks, ecosystem integration, and subscription experience. This role involves influencing stakeholders across organizations to gain support for research-based, user-centric solutions, owning project priorities, and driving ideas to improve products and services through research-driven insights and recommendations. You will also lead teams to define and evaluate product, service, ecosystem impact and own outlook and strategy discussions through research by analyzing, consolidating, or synthesizing user, product, service, or business needs.

Good To Have:

Master's degree or PhD in HCI, Cognitive Science, Statistics, Psychology, Anthropology, or related field

Must Have:

Bachelor's degree in HCI, Cognitive Science, Statistics, Psychology, Anthropology, or related field
8 years of experience in an applied research setting
3 years of experience leading design projects and managing people or teams
Experience conducting UX research on products
Experience working with executive leadership
Experience managing projects in a large, matrixed organization

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Minimum qualifications:

Bachelor's degree in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, related field, or equivalent practical experience.
8 years of experience in an applied research setting, or similar.
3 years of experience leading design projects and managing people or teams.

Preferred qualifications:

Master's degree or PhD in Human-Computer Interaction, Cognitive Science, Statistics, Psychology, Anthropology, or related field.
8 years of experience conducting UX research on products.
7 years of experience working with executive leadership (e.g., Director level and above).
5 years of experience managing projects, and working in a large, matrixed organization.

About the job

The Health Experiences team is building products and services that empower our consumers to live a longer, healthier life. We do this by surfacing the best of Google’s technologies and services into consumer experiences that are simple, fast, smart, and personal, helping consumers realize their health goals.

The Health App Foundations team is responsible for the overall end-user experience of the Fitbit app, including defining the core app experience, information architecture, common frameworks, ecosystem integration, and subscription experience.

As a UX Research Manager, you will help define and drive the future of Google design. You will identify and set product strategy, envision complex UX ecosystems and inspire teams to push the boundaries of what’s possible. You will possess a clear outlook of the future of user experience and pursue forward-thinking design.

Fitbit’s wide range of innovative products, including smartwatches, trackers, and a smart scale, help people lead healthier, more active lives by empowering them with data, inspiration, and guidance to reach their health and fitness goals. Coupled with our leading software and Fitbit Premium, our immersive platform experience delivers personalized experiences, insights, and guidance to support our users’ health and wellness. Fitbit’s mission has always been to help make everyone in the world healthier and now, as part of Google we’ll be able to make health even more accessible to everyone.

Responsibilities

Influence stakeholders across organizations to gain support for research-based, user-centric solutions.
Own project priorities in alignment with larger product goals, and oversee allocation of resources within the project.
Drive ideas to improve products and services through research-driven insights and recommendations.
Lead teams to define and evaluate product, service, ecosystem impact.
Own outlook and strategy discussions through research by analyzing, consolidating, or synthesizing user, product, service, or business needs.