Account Executive

1 Month ago • All levels • Account Management

Job Summary

Job Description

NiCE is seeking an Account Executive to join their growing Sales Team and win new business within the German market. The role involves exceeding revenue quotas by generating new logo sales across CX, CCaaS, AI & Digital products. The Account Executive will understand customer needs for digital solutions, improve customer experience, and articulate innovative ways to solve business challenges. Responsibilities include closing deals, building pipeline, supporting sales partners, maintaining product knowledge, attending industry events, building customer relationships, staying familiar with competitors in the CCaaS, Digital & AI markets, and acting as a trusted advisor to customers through business and ROI-based discussions.
Must have:
  • Consultative approach to identify customer problems
  • Proven track record as Account Executive
  • Experience selling software and winning new business
  • Hunter mentality managing full sales cycle
  • Deep understanding of CCaaS market
Good to have:
  • Experience in similar roles at enterprise software companies
  • Experience in SI organizations engaging with technology teams
Perks:
  • Opportunity to work in a fast-paced, collaborative, and creative environment
  • Market leader with chances to learn and grow
  • Endless internal career opportunities

Job Details

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

 So, what’s the role all about?

Our Sales Team is growing with the hire of an Account Executive who will work strategically to win new business within the German market. We’re looking for someone to exceed revenue quotas through the generation of new logo sales across our portfolio of CX, CCaaS, AI & Digital products. As an Account Executive at NICE you will possess the knowledge and the aptitude to undertand new and existing customers’ needs for our digital solutions portfolio, improving their customer’s experience while articulating new and innovative ways of solving the customers’ business challenges. 

You will own a number of defined German target accounts with the responsibility to generate new customers in specific verticals. You will be committed to delivering value with the highest levels of customer satisfaction, will understand the business issues faced by their customers, and will help them find solutions while managing the full sales cycle.

How will you make an impact?  

  • Regularly close deals and build pipeline within or exceeding goals. Meets or exceeds assigned sales quota. 
  • Assist and support sales partners in sales efforts by participating in sales calls and closing efforts. 
  • Maintain product knowledge by attending continuous sales training. 
  • Attend industry events.
  • Build and maintain relationships with potential and current customers and sales partners. 
  • Maintain a keen familiarity of CCaaS, Digital & AI competitors, especially strengths and weaknesses of each competitors' solutions. 
  • Be a trusted advisor to our customers by understanding their processes, requirements, and challenges. 
  • Engage customers in business, strategy, and ROI-based discussions to communicate how NICE can help deliver value by changing the relationship they have with their customers. 

Have you got what it takes? 

  • You’re consultative by nature, and can identify the problems your customers have, while skillfully positioning your comprehensive digital arsenal to solve those problems. 
  • You have a proven track record of success as an Account Executive selling software & winning new business at Mid-Market Level. 
  • You’re a hunter – Comfortable managing the full sales cycle for NICE customers, from prospecting to close, through the consultative sales approach. 
  • You should have a multi-faceted background to succeed in this position including a deep understanding of the CCaaS market. Ideally this expertise would have been acquired in similar positions at other enterprise software companies or working within SI organizations while engaging closely with technology teams and customers.
  • You’re motivated to exceed your quota & to chase the rewards on offer for successful Salespeople at NICE.

We have adopted a hybrid work model. For this role, you will be expected to work from home and travel to meet customers / partners / colleagues when required. 

What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 6488
Reporting into: 
Director, Sales, DACH

Role Type: Individual Contributor

 

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

 

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