Account Executive, Japan

15 Minutes ago • All levels
Account Management

Job Description

The Account Executive will be the first and primary customer point of contact, selling into a defined sales territory in Japan. This role involves expanding the customer base and displacing competitors, working closely with presales, marketing, and channel teams. Key responsibilities include strategic development for specific accounts, maximizing sales activities, prospecting new accounts, and building C-level relationships. The role requires identifying customer value, operating as a dynamic "hunter" to grow the addressable market, and leading sales efforts to achieve business goals.
Good To Have:
  • Previous SaaS sales experience highly desirable
  • Previous sales experience gained within software or IT sales organization (ideally within the CX space), managing multimillion-dollar deals
  • New business sales focus within the Enterprise space
Must Have:
  • Fluent in English and Japanese written and verbal communication
  • Demonstrable track record of achieving and exceeding sales targets
  • Experience managing a small number of large accounts
  • Proven track record of displacing complex or legacy software
  • Commercially astute, experienced in developing business cases and ROI
  • Ability to understand the "bigger picture" and business drivers
  • Articulate the value of solutions to prospects and customers
  • Build strong relationships at all levels, including C-level
  • Develop a sales strategy for the allocated territory
  • Prospect qualification and execution of new sales opportunities
  • Tailor NiCE value proposition based on in-depth research
Perks:
  • Join an ever-growing, market disrupting, global company
  • Work in a fast-paced, collaborative, and creative environment
  • Endless internal career opportunities across multiple roles, disciplines, domains, and locations
  • NiCE-FLEX hybrid model: 2 days working from the office and 3 days of remote work, each week

Add these skills to join the top 1% applicants for this job

team-management
saas-business-models
prospecting
game-texts

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

So, what’s the role all about?

The Account Executive will be the first and primary customer point of contact selling into a defined sales territory. As the door opening sales expert, you will work in deep collaboration with the presales teams to deliver a compelling value proposition that differentiates the NiCE product portfolio from the competition. It involves both expanding the customer base into untapped markets as well as displacing NiCE competitors from historically aligned companies. As an individual contributor, you will work closely with regional marketing, channel team members, high touch sales team, and Vice President, Sales in to develop and execute field sales activities that support region’s strategy and partner sales initiates.

How will you make an impact?

  • Executing extensive strategic development of initiatives targeted to specific accounts and markets that demonstrate NiCE’s extensive capabilities as an advanced solution provider and drive increased market share proactively. Maximizing sales activities and achieve quotas by prospecting for new accounts.
  • Connecting with all levels within the customer including “C” level relationships and has a footprint across the customer organization, adopting the conversation to the audience
  • Identifying opportunities and the value for customer, by mastering a deep understanding of the qualitative strategies and initiatives of the customer that articulate the goals of their company. Providing critical insights to the customer that generate best-in-class credibility and contribute to a market leadership position for the company.
  • Operating as a dynamic "hunter" and demand generator, grows the addressable market by identifying the key accounts in the territory. Establishing high revenue, multi-year business plans with the target accounts. Developing road maps for large-scale implementations of our systems and services in the accounts.
  • Creating a network of relationships to facilitate sales and promote alliances and partnerships. Is familiar with mapping capabilities of existing Partners and Strategic Alliance to key target areas and identifying gaps.
  • Driving and leading the sales, presales, engineering and support efforts for the account to achieve business goals.
  • Initiating and supporting, developing, and monitoring purchasing agreements between NiCE and the customer

Have you got what it takes?

  • Degree educated or equivalent
  • Fluent in English and Japanese written and verbal communication
  • Demonstrable track record of achieving and exceeding sales targets whilst managing a small number of large accounts
  • Demonstrable track record of displacing complex or legacy software
  • Commercially astute, experience in developing business case and ROI together with customer’s personnel
  • Ability to understand the “bigger picture” and the business drivers
  • Ability to articulate the value of solutions to prospects and customers and to leverage this to drive maximum revenue opportunity
  • Ability to build strong relationships at all levels of both prospect /customer organizations including C’ level and internally across the business
  • Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
  • Prospect qualification, development and execution of new sales opportunities and ongoing revenue streams
  • Tailoring the NiCE value proposition to prospects based on in-depth research of specific business conditions and drivers

You will have an advantage if you also have:

  • Previous SaaS sales experience highly desirable
  • Previous sales experience gained within software or IT sales organization (ideally within the CX space), managing multimillion-dollar deals
  • New business sales focus within the Enterprise space

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Enjoy NiCE-FLEX!

At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

#LI-Hybrid

About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

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