Account Manager

Job Description:

Operations and Business

• Develop, implement and manage mid size projects/campaigns independently with minor supervision from supervisors.

• Manage project delivery against timelines and budget.

• Responsible for the financial health of all projects, managing budges/scopes.

• Understand P&L and is involved in conversations on forecasting.

• Demonstrate ability to spot business development opportunities.

Client Management

• Understand clients’ needs and wants and is the trusted go-to person for junior clients on day-to-day requirements, issues and challenges.

• Manage general client expectations and resolves day-to-day project delivery issues.

• Know when matters needs to be flagged/escalated ahead of time to diffuse potential issues in consultation with supervisors.

Strategy

• Understand the client’s marketing needs/and brand strategy to be able support the strategy team or supervise junior support where necessary.

• Contribute general POV and input on strategy related topics and conversations.

• Understanding of industry trends and their impact on client and company’s businesses.

Creative

• Create and own the creative brief for small to medium projects

• Identify good and bad work (not just what the client wants) and provides POVs on how to elevate the creative work.

• Present and sell small-scale campaign ideas.

• Cognisant of recent award winning works/industry best practices.

People Management

• Key project contact with clients + integrated teams, engage the team to deliver the best output possible based on the brief.

• Manage and mentor AE/SAE

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