Account manager

Responsibilities:

• Act as a leading contact person and build long-term relationships with clients.
• Manage the quality of the delivery process (definition, assurance and quality control of all stages of development).
• Plan and control the use of funds and respond in a timely manner to possible deviations from planned expenses.
• Conduct upsell and cross-sell sales to existing customers.
• Collaborate with the internal team to ensure the timely and successful delivery of our services in accordance with customer needs and objectives.
• Be responsible for the organization of document management (NDAs, service contracts).
• Preparation of regular reports for internal management and clients.

Who we are looking for:

• At least 1+ year in similar positions: Account Manager, Key Account Manager, Sales Manager, Delivery Manager, Project Manager, etc.
• Excellent communication and presentation skills to work effectively with clients and production teams.
• Extensive experience with CRM software.
• Excellent problem-solving skills and analytical thinking.
• Ability to clearly express and argue one’s point of view.
• Focus on results and strong ambitions for success.
• English language at the Upper-Intermediate level and above.

Will be plus:

• Understanding Art/Animation creation processes.
• Work experience of Project Manager.
• Experience of participation in conferences.
• Experience in GameDev.

What we can offer:

• Friendly family atmosphere and open-minded management.
• Work in a young and fast-growing company – we have grown more than 2 times in the last year.
• Opportunity to work with top gaming companies such as IGG, Scopely, SocialPoint, Outfit7.
• Remote work.
• Paid vacation – 24 working days and sick leave.
• Coverage of taxes for individual entrepreneurs.