Account Manager

Snappr

4+ Years | Manila, Metro Manila, Philippines (On Site) | Full Time | 22 months ago

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Job Summary

Snappr is seeking an Account Manager to scale the account management of their largest clients. You will work with companies in the marketplace, food delivery, automotive, eCommerce, and real estate industries, including Groupon, Airbnb, Eventbrite, and DoorDash. The role involves managing relationships with mid-market and enterprise clients, helping them gain value and ROI from photography. You will be responsible for building and maintaining client relationships, addressing concerns, introducing new features and products, identifying new business opportunities, negotiating contracts, and tracking key metrics. Success requires an organized and inquisitive nature with the ability to perform under pressure. Experience with high-volume photography needs and account growth is essential.

Must Have

4+ years of experience with mid-market and enterprise accounts
Excellent spoken and written English
Creative writer and fantastic communicator
Willing to be coached on selling and lead nurturing
Data-driven mindset
Ability to negotiate and renew contracts

Good to Have

Experience in online marketplaces, food delivery, automotive, real estate, or eCommerce
Startup experience

Perks & Benefits

Competitive salary
Equity ownership
HMO (with dependents)
Free daily meals
Great workspace in Ortigas CBD
20% night differential

Job Description

At Snappr, we help businesses get visual content more easily, with higher quality, and at scale. We use the best technology to connect visual content creators; such as photographers, videographers, and image editors, with businesses that need their skills to tell the story of their products and services through all forms of visual content.

We welcome people from all backgrounds who seek the opportunity to build a future where people can capture their special memories easily and affordably. If you have the drive, passion, and collaborative spirit to work with us, let’s revolutionize photography together.

About the role:

Snappr’s enterprise business is growing like crazy, and we need a go-getter to scale the account management of our largest clients to the next level. You’ll get to work with an awesome range of companies with high-volume photography needs. Our current customers include the who’s who of the marketplace, food delivery, automotive, eCommerce, and real estate industries, including Groupon, Airbnb, Eventbrite, DoorDash, and many others.

The role involves managing Snappr's relationships with mid-market and enterprise clients, including helping them find additional opportunities to gain value and ROI from photography in their businesses.

You should have at least four years of experience as a mid-market and enterprise AM. Bonus if you have worked in or around any of the following industries: online marketplaces, food delivery, automotive, real estate, or eCommerce. You need to be able to demonstrate growing accounts and the ability to negotiate and renew contracts is key to success.

An organized, inquisitive nature with the ability to perform under pressure will set you up for success.

What you’ll do:

Build and maintain a relationship with a wide range of mid-market and enterprise clients
Promptly address client concerns
Work closely with the product and leadership teams to introduce clients to new features and products
Identify new business opportunities with current accounts
Negotiate contract terms
Track key metric across your accounts

What you'll need:

4+ years of experience working with mid-market and enterprise accounts valued up to $50k USD
Excellent spoken and written English. You must be a creative writer and a fantastic communicator
Be willing and able to be coached on how to sell to leads and nurture leads into opportunities
A data-driven mindset
Startup experience is a plus

The type of person that will succeed at Snappr:

You are highly self-motivated. You can drive your own goals and success.
You are looking for a sales job that will give you more experience and coaching to help increase your sales skills.

Job Benefits:

competitive salary
equity ownership in the company
HMO (w/ dependents)
Free daily meals
great workspace in Ortigas CBD
20% night differential

1 Skills Required For This Role

Account Management

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