The Air Customer Service is responsible for coordinating, tracking, and processing international shipments. This role ensures fluid and efficient cargo operations, accurate billing, timely data entry, and proactive communication with clients, service providers, and internal teams, complying with company policies and regulatory requirements.

Must Have

• Minimum 3 years of experience in logistics, air exports and/or imports or related areas.
• Graduate or bachelor's degree in International Business or related careers.
• Interpersonal and communication skills (oral and written).
• Excellent organizational and problem-solving skills.
• Proficiency in Microsoft Office (Excel, Word).
• Leadership skills.
• Time management and organization.
• Fluent English.
• Availability to work in Callao.

Perks & Benefits

• Professional development and continuous training
• Being part of a leading international logistics company
• A culture based on our 10 fundamental values: Trust, Excellence, Integrity
• 100% EPS coverage from the third month
• Career path opportunities
• Profit sharing

Air Customer Service

Company Description

Expeditors is a Fortune 500 company based in Seattle, specializing in logistics and supply chain management. With over 350 locations in more than 100 countries and six continents, we offer a global network supported by integrated technology and efficient processes.

We focus on the growing demands of international trade, designing personalized and optimized solutions for each client. Our portfolio includes:

• Air and sea transport with cargo consolidation.
• Customs clearance and insurance management.
• Distribution and value-added services.
• Supplier consolidation and comprehensive supply chain solutions.

At Expeditors, we combine technological innovation with global experience to ensure efficiency, visibility, and total control in every logistics operation.

Job Description

The Air Customer Service is responsible for coordinating, tracking, and processing international shipments. This role ensures fluid and efficient cargo operations, accurate billing, timely data entry, and proactive communication with clients, service providers, and internal teams, complying with company policies and regulatory requirements.

Requirements

✅ Minimum 3 years of experience in logistics, air exports and/or imports or related areas.

🎓 Graduate or bachelor's degree in International Business or related careers.

💬 Interpersonal and communication skills (oral and written).

🧩 Excellent organizational and problem-solving skills.

💻 Proficiency in Microsoft Office (Excel, Word).

🌟 Leadership skills.

⏱️ Time management and organization.

🗣️ Fluent English.

Availability to work in Callao.

Additional Information

🎯 Professional development and continuous training

🌍 Being part of a leading international logistics company.

💼 A culture based on our 10 fundamental values: Trust, Excellence, Integrity

🩺 100% EPS coverage from the third month.

📈 Career path opportunities.

💰 Profit sharing.