Business Analyst - 12 Month Fixed Term Contract

General Information

Role ID

211346

Worker Type

Temporary - with Benefits (EU & Malaysia)

Studio/Department

CT - IT

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

The Employee & Studio Experience (ESE) IT team powers the people and workplace technology that helps EA teams do their best work. We develop, and support systems that shape the way employees connect . From core platforms to employee experience solutions, we promote approaches that make EA not only a great place to play, but a great place to work.

The Challenge Ahead

As a Software & Data Engineer on the ESE IT team, you will contribute to the Omni Project—a unified metrics platform that helps us bring together data across ESE to allow data-driven decision-making and measure success at scale. You will help design and implement solutions that provide real-time visibility into employee and studio experience, helping us to identify opportunities for innovation, improvement, and effect. Working in a small, agile team, you will influence platform design, technical direction, and data strategies that shape how EA supports its global workforce. Reporting to the Senior Director of Service Management in our Guildford office working in a hybrid model role.

Responsibilities

• Design the Omni unified metrics platform across ESE IT.
• Develop data pipelines and integrations using SQL, APIs, and scripting.
• Build dashboards and visualisations (e.g., Grafana) to make main metrics accessible and applicable.
• Collaborate with partners to understand success measures and translate them into scalable data solutions.
• Ensure platform performance, reliability, and data accuracy to support critical decision-making.
• Identify opportunities to enhance employee and studio experience through data use.

Qualifications

• Expertise in SQL and database design.
• Hands-on experience with Grafana or similar visualisation platforms.
• Proficiency in scripting languages (Python, PowerShell, or similar).
• Experience with APIs and system integrations.

Nice to Have

• Experience with cloud platforms (AWS, GCP, Azure).
• Knowledge of data engineering best practices, ETL workflows, and real-time data pipelines.

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.