Business Analyst

CAE is seeking a Business Analyst to join their digital engineering team, focusing on shaping and implementing best-in-class digital products. The role involves bridging the gap between business and technology, understanding business domains, eliciting requirements, defining solutions, and supporting implementation. Business Analysts at CAE work at both strategic and detailed process levels to enhance customer and employee experiences with high-quality features and timely delivery.

Must Have

• Establish and nurture relationships of trust with stakeholders.
• Facilitate discovery workshops to understand initiative needs and goals.
• Research, analyze, and document existing business processes and rules.
• Identify, prioritize, and present pain points and opportunities.
• Collaborate with data analysts for quantitative analyses.
• Participate in defining key performance indicators for initiatives.
• Work with UX, SA, PO to define future state and prioritize needs.
• Document future state process flows and ensure design alignment.
• Translate high-level requirements into detailed development requirements.
• Define and deliver use cases, solution requirements, business rules, and acceptance criteria.
• Prepare and conduct user-acceptance testing.
• Ensure business context, needs, solutions, and impacts are understood by all stakeholders.
• Apply best practices in methodology and process mapping.
• Actively participate in BA team dynamic and improvement projects.
• Collaborate with peers for consistency across products and processes.
• Participate in and lead various knowledge-sharing activities.
• Contribute to a collaborative and stimulating work environment.
• Be a change agent and Agile mindset promoter.
• Stay connected to industry trends and bring fresh ideas.
• Bachelor's degree in Business Administration or Engineering.
• At least five years of relevant experience in business analysis or a related field.
• Solid understanding of business process redesign concepts and process improvement techniques.
• Skills in research, requirement elicitation, analysis, synthesis, process mapping, and documentation.
• Strong problem-solving, listening, written and verbal communication, and decision-making skills.
• Proven experience in agile methodology (Scrum, Kanban).
• Proficiency with tools for process mapping (Lucidchart, Visio) and product development (Azure DevOps, Jira).
• Ability to understand, collaborate, and communicate effectively with other teams and project stakeholders.
• Proficiency in English and French required.
• At ease in a fast-paced and changing environment with the ability to prioritize work and meet deadlines.
• Demonstrated ability to work independently and maintain good relationships with cross-functional stakeholders.

Good to Have

• Experience within aviation training or other aviation industries an asset.

Perks & Benefits

• Work environment where you can innovate, reach greater heights, and collaborate with experts.
• Join a world-class company and industry leader with digital products.
• Comprehensive benefits support you professionally and personally.
• Inclusive community at every level.

About This Role

Are you looking for a work environment where you can innovate, reach greater heights, and collaborate with experts from a wide range of sectors? You want to join a world-class company and industry leader with digital products to which you would be proud to contribute? Come share your passion with us and help us deliver exceptional user experiences!

By joining our team, you will have the opportunity to help us to shape and implement best-in-class digital products and solutions. You will collaborate with cross-functional digital engineering teams that thrive on enhancing our customer and employee experience with high-quality features and timely delivery.

Your mission:

At CAE, Business Analysts are facilitators who bridge the gap between business and technology, they help inform decisions and deliver value by researching and understanding a business domain, eliciting & documenting needs, requirements & processes, defining & validating solutions, and supporting the implementation. BAs work at a strategy level but also have a comprehensive approach when exploring the inner workings of a process or system.

Your Role & Main Responsibilities

Be a contributor to Strategy and Delivery

• Establish and nurture relationships of trust with stakeholders;
• Facilitate discovery workshops, effectively conduct research, ask the right questions and understand the needs and goals of initiatives;
• Research, analyze, document and understand existing business processes and rules underlying current customer experiences;
• Identify, prioritize and present the pain points and opportunities within current processes;
• Collaborate with data analysts to perform quantitative analyses to confirm identified issues, explore new business opportunities;
• Participate in the definition of key performance indicators for initiatives;
• Work closely with different areas of expertise (UX, SA, PO) to define the future state and prioritize needs;
• Document future state process flows and ensure designs align with business needs;
• Translate high level requirements into detailed level requirements for consumption by development teams;
• Define and deliver use cases, solution requirements (functional and non-functional), associated business rules, data migration rules and acceptance criteria;
• Prepare and conduct user-acceptance testing;
• Ensure that the business context, needs & requirements, the proposed solutions and the impacts are well defined and understood by all stakeholders.

Be an active member of the Business Analysis Practice

• Apply best practices in methodology and analysis when conducting research and process mapping;
• Participate actively in the dynamic and improvement projects of the BA team;
• Collaborate with your peers to maintain a level of consistency across products and processes, contributing to the growth of the team’s best practices, tools and processes;
• Participate in and lead various knowledge-sharing activities;
• Contribute to the collaborative and stimulating work environment;
• Be a change agent & Agile mindset promoter;
• Stay connected to the industry to be aware of new trends and bring fresh ideas to the table.

Your qualifications:

• Bachelor's degree in Business Administration or Engineering;
• At least five years of relevant experience in business analysis or a related field;
• Solid understanding of business process redesign concepts and process improvement techniques;
• Skills in research, requirement elicitation, analysis, synthesis, process mapping and documentation;
• Strong problem-solving, listening, written and verbal communication, and decision-making skills;
• Proven experience in agile methodology (Scrum, Kanban);
• Proficiency with tools for process mapping (Lucidchart, Visio), and product development (Azure DevOps, Jira);
• Ability to understand, collaborate and communicate effectively with other teams and project stakeholders;
• Proficiency in English and French required;
• At ease in a fast-paced & changing environment with the ability to prioritize work and meet deadlines;
• Demonstrated ability to work independently and maintain good relationships with cross-functional stakeholders;
• Experience within aviation training or other aviation industries an asset.

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Opportunity Employer

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, nationality, colour, religion, sex, gender indentity and expression, sexual orientation, disability, neurodiversity, veteran status, age, or other characteristics protected by local laws.

If you don't see yourself fully reflected in every job requirement listed in the job posting, we still encourage you to reach out and apply. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process. If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at CAECarrieres-Careers@cae.com_

All for building a safer, smarter world

Welcome to CAE! As a global leader in Civil Aviation and Defense & Security across 40 countries, we advance together as One CAE, fueled by thousands of passionate individuals operating in a culture where everyone can thrive. We hold ourselves accountable for building an inclusive community at every level, and our comprehensive benefits support you professionally and personally.

Together, we are All For shaping a future where safety, sustainability, and inclusivity lead the way. Join us and be part of something bigger—where your impact reaches beyond CAE and helps shape the world of tomorrow.

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