Business System Architect (hybrid)

As a Business Systems Analysis Manager, you will develop scalable futuristic architecture to address new business models, business challenges and help drive digital transformation. You will analyze internal processes, data, and problems, and identify benefits from enabling new capabilities by using new and emerging digital and cloud technologies. You will provide architectural solutions/design across applications, act as a strategic partner to the business, and implement new features in a collaborative environment.

Must Have

• Provide architectural solutions / design across applications.
• Be a strategic partner to the business with deep understanding of their processes.
• Implement new features in a highly collaborative environment.
• Demonstrate business knowledge & expertise to identify areas of improvement.
• Participate in the end-to-end software development lifecycle.
• Conduct solution reviews, user demos and walkthroughs.
• Deliver training and support to business users.
• 7+ years of IT or relevant experience.
• Familiar with requirements tracking, backlog grooming, requirements prioritization processes.
• Process and systems background with knowledge and experience in agile project methodologies.
• Outstanding analytical thinking and problem-solving skills.

Good to Have

• AI-related certifications
• Self-starter, who can work both independently and multi-functionally
• Positive and energetic personality that works well in a fast-paced and driven environment

Perks & Benefits

• Medical, dental and vision insurance
• 401(k) plan with a Cisco matching contribution
• Paid parental leave
• Short and long-term disability coverage
• Basic life insurance
• Grants of Cisco restricted stock units
• 10 paid holidays per full calendar year, plus 1 floating holiday
• 1 paid day off for employee’s birthday
• Paid year-end holiday shutdown
• 4 paid days off for personal wellness
• 16 days of paid vacation time (non-exempt) or flexible vacation (exempt)
• 80 hours of sick time off (with carry-forward)
• Additional paid time away for critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer
• Annual bonuses (for non-sales roles)

Job Description

The application window is expected to close on: January 30th, 2026

Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.

Business System Architect

Who We Are

Cisco IT is a transformation engine enabling people to do the best work of their lives. Our vision is to be admired as the world’s best IT organization! We lead with user experience, embrace agile ways of working, drive engineering effectiveness, and deliver with Cloud first, shift left, AI (Artificial Intelligence) powered technology.

Commerce Quote to Order team enables Cisco’s go-to-market strategy with a best-in-class commercial platform, focused on hardware, software subscription, services by using the power of data. Cisco Commerce team develops the next-generation Software solutions that handles 50 billion dollars of Cisco revenue. Our solutions handle massive data with multiple flows. We need our engineers to be versatile, fun-loving, and enthusiastic to tackle the latest problems as we continue to push technology forward. Our teams are constantly iterating, solving problems, and working together to empower our customers and partners.

Meet the Team

When you work with us, you will be part of a highly empowered collaborative "FUTURE IT" team who is passionate about the use of technology to deliver unprecedented business outcomes. You will work with business partners, internal and external partners, Cisco’s outsourced partners, and multi-functional teams.

Your Impact

As a Business Systems Analysis Manager, you will develop scalable futuristic architecture to address new business models, business challenges and help drive digital transformation. You will analyze internal processes, data, and problems, and identify benefits from enabling new capabilities by using new & emerging digital and cloud technologies.

You are a team member who leads by example, holds self-accountable for performance, takes complete ownership on all aspects of customer and project initiatives. You should be able to think creatively to find the optimal solution to problems and always be ready to learn modern technology , tools, and processes.

Key Responsibilities

• Provide architectural solutions / design across applications by analyzing the customer needs, current business processes and systems.
• Be a strategic partner to the business with deep understanding of their processes and act as a strategic consultant on their business system’s needs.
• Implement new features in a highly collaborative environment with product managers, UI/UX specialists, and software engineers.
• Demonstrate business knowledge & expertise to identify areas of improvement and create procedures to improve the existing systems and processes.
• Participate in the end-to-end software development lifecycle, adhering to the defined processes, and implementing solutions that support business needs.
• Conduct solution reviews, user demos and walkthroughs with the business partners and engineering teams.
• Deliver training and support to business users.

Minimum Qualifications

• 7+ years of IT or relevant experience with a BS degree or equivalent.
• Familiar with requirements tracking, backlog grooming, requirements prioritization processes across multiple IT/Business partners.
• Process and systems background with knowledge and experience in agile project methodologies
• Outstanding analytical thinking and problem-solving skills.

Preferred Qualifications

• AI-related certifications
• Self-starter, who can work both independently and multi-functionally
• Positive and energetic personality that works well in a fast-paced and driven environment with expectations to deliver high-impact value to the company.