Cardiac Ultrasound Applications Specialist (Part Time)

Clinical Application Specialist – Cardiac Ultrasound NSW (Part-time)

Philips is a leading global healthcare company aiming to improve the lives of 2.5 billion people by 2030. We strive to make the world healthier and more sustainable through innovation developed across a broad range of Imaging, Information and Monitoring systems. With nearly 40,000 employees working in 100 countries, we are committed to helping create meaningful moments of care, whether in the hospital room, the living room, or the boardroom.

An exciting, commercial opportunity has recently become available, due to internal promotion, for a Clinical Application Specialist – Cardiac Ultrasound, to join our high performing Ultrasound team where your clinical experience within cardiac ultrasound and customer centric approach will be highly valued. Your clinical and commercial experience within cardiology, and customer centric approach will be highly valued. This role is Sydney based working 2 days a week and joins the local ultrasound team in covering a defined territory of NSW/ACT. Reporting to the Clinical Applications Manager – CV Ultrasound, you will work with a broad spectrum of stakeholders and customers and play a pivotal role in the ongoing success of our Ultrasound business.

Providing clinical support throughout the entire life cycle of the relationship with both new and existing customers, you will work in partnership with Account Managers to deliver pre-sale presentations and demonstrations on the Philips Ultrasound portfolio including the Advanced Imaging techniques of 3D Echo and Cardiac Strain. You will play a pivotal role in maximizing customer satisfaction, and elevating the efficiency of patient care, through providing effective training around the optimal use of our equipment once delivered / installed and handed over by Philips.

Other key responsibilities

• Promote Philips Healthcare solutions during customer visits, product demonstrations, seminars, and trade shows
• Train customers in applying optimal usage of the equipment delivered enabling users to follow clinical procedures and protocols to achieve best practice
• Train / re-train hospital staff in case of new releases, upgrade and / or versions (changes) in the operating procedures of the equipment
• Conduct regular visits to customers to obtain direct feedback from them about the quality of the training delivery and the customer satisfaction
• Be aware and to manage at all times the safety standards required by the company, including radiation protection, health and safety regulations
• Support product launches and advise the sales team of market feedback
• Keep up to date with new developments in the clinical application and operating field of the relevant equipment
• Responsible for reporting customer feedback according to applicable quality standard policy and follow up relevant assigned quality & regulatory training in a timely manner
• Supporting the business with input on configurations and working with the Account Manager to provide clinical feedback to assist in funnel management

We are looking for someone who has

• Postgraduate studies in Cardiac Sonography are required as well as in-depth clinical experience within a public and/or private echocardiography department
• Experience with Advanced Imaging technologies or cardiac catheterization/hybrid labs highly regarded
• Previous experience in presentations and training or experience within a commercial environment will be high regarded
• Outstanding relationship building and communication skills
• High levels of motivation, energy, and a drive to achieve results
• Desire to be in a commercially focused clinical role, partnering the business
• The ability to travel across ANZ if required

Our Offer:

The work we do at Philips changes lives for the better. It’s not just innovation for the sake of innovation. It’s innovation for the sake of people. For us, it’s about helping communities everywhere and addressing the big issues head on.

We offer a competitive salary, on-going training and development opportunities, outstanding benefits and flexibility in a career with a positive and supportive atmosphere in which to develop your talents further.

Philips is an equal opportunity employer committed to building and supporting an inclusive workforce that reflects the diverse communities we operate within. Your application will be fairly assessed, regardless of your race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran or disability status.

We’re living this commitment through our Reconciliation Action Plan and employee-led resource groups, and we encourage people from all backgrounds, including Aboriginal and Torres Strait Islander, Māori and Pacific Peoples, to apply.

Should you require assistance during your application process due to accessibility reasons, we will accommodate this upon request.