Cards Project Manager & Scrum Master (NI)

Synechron is seeking an experienced Cards Project Manager & Scrum Master to lead and oversee payment-related projects within the Cards & Payments domain. The role involves managing delivery of complex projects such as EMV, NFC, Mobile Payments, and Card Management Systems, ensuring alignment with business strategies, compliance standards, and industry best practices. As a key driver in project execution, your leadership will ensure the successful delivery of solutions that enhance client value, improve operational efficiency, and ensure regulatory compliance.

Must Have

• Lead and oversee payment-related projects within the Cards & Payments domain.
• Manage delivery of complex projects such as EMV, NFC, Mobile Payments, and Card Management Systems.
• Ensure alignment with business strategies, compliance standards, and industry best practices.
• Proficiency in project management tools, particularly JIRA (version 7.x or higher) and Microsoft Project.
• Strong knowledge of Agile and Waterfall methodologies.
• Familiarity with payment processing systems, security protocols, and compliance regulations (e.g., PCI DSS, EMV standards).
• Minimum of 6+ years in project management within the Cards & Payments industry or related financial services.
• Proven track record of managing complex payment, card management, or financial technology projects.
• Experience with Agile and Waterfall project execution, delivering on time and within scope.
• Experience collaborating with technical teams, vendors, and business units to deliver integrated solutions.
• Experience leading teams, mentoring, and stakeholder engagement in a matrix environment.

Good to Have

• Certification in project management (PMP, PRINCE2, or equivalent).
• Experience with enterprise-level portfolio management tools (e.g., Clarity, ServiceNow).
• Familiarity with payment industry standards, API standards (REST, SOAP), SWIFT, or other financial messaging protocols.
• Automation tools for release management or process orchestration.
• Familiarity with data privacy regulations (GDPR, local regulations).
• Industry-specific experience in payments digital transformation, EMV, NFC, or regulatory compliance.

Job Summary

Synechron is seeking an experienced Cards Project Manager & Scrum Master to lead and oversee payment-related projects within the Cards & Payments domain. The role involves managing delivery of complex projects such as EMV, NFC, Mobile Payments, and Card Management Systems, ensuring alignment with business strategies, compliance standards, and industry best practices. As a key driver in project execution, your leadership will ensure the successful delivery of solutions that enhance client value, improve operational efficiency, and ensure regulatory compliance.

Software Requirements

Required Skills:

• Proficiency in project management tools, particularly JIRA (version 7.x or higher) and Microsoft Project
• Experience in tracking, planning, and reporting project progress, risks, and dependencies
• Strong knowledge of Agile and Waterfall methodologies
• Familiarity with payment processing systems, security protocols, and compliance regulations (e.g., PCI DSS, EMV standards)
• Excellent stakeholder management and communication tools (e.g., MS Teams, SharePoint)

Preferred Skills:

• Certification in project management (PMP, PRINCE2, or equivalent)
• Experience with enterprise-level portfolio management tools
• Familiarity with payment industry standards, API standards, and security arrangements

Overall Responsibilities

• Lead the end-to-end delivery of multiple payment projects, ensuring alignment with scope, timelines, and quality standards
• Develop and maintain project plans, schedules, and risk mitigation strategies with a milestone-centric approach
• Build and maintain strong relationships with stakeholders, managing their expectations and ensuring clear communication
• Coordinate with cross-functional teams, including technical, business, compliance, and vendor teams, to deliver solutions successfully
• Drive Agile ceremonies, including sprint planning, daily stand-ups, and retrospectives, fostering a team-oriented environment
• Monitor project health using established KPIs, identify and mitigate risks, and escalate issues as needed
• Ensure adherence to best practices, regulatory standards, and organizational policies throughout project lifecycle
• Coach and mentor team members, encouraging best practices and continuous improvement
• Collaborate with compliance and security teams to ensure solutions meet all regulatory standards and security protocols
• Contribute to strategic planning and process enhancement initiatives for project delivery excellence

Technical Skills (By Category)

Project Management & Methodologies:

• Essential: Agile, Scrum, Waterfall project methodologies; JIRA, MS Project for planning & tracking
• Preferred: Program management tools like Clarity, ServiceNow

Industry & Domain Knowledge:

• Essential: Payment systems, EMV, NFC, Mobile Payments, Card Management Systems, PCI DSS standards, security protocols
• Preferred: Knowledge of API standards (REST, SOAP), SWIFT, or other financial messaging protocols

Tools & Automation:

• Essential: Risk and dependency tracking, reporting dashboards, stakeholder communication tools
• Preferred: Automation tools for release management or process orchestration

Compliance & Security:

• Well-versed in security standards relevant to payments and enterprise systems
• Preferred: Data privacy regulations (GDPR, local regulations)

Experience Requirements

• Minimum of 6+ years in project management within the Cards & Payments industry or related financial services
• Proven track record of managing complex payment, card management, or financial technology projects
• Experience with Agile and Waterfall project execution, delivering on time and within scope
• Experience collaborating with technical teams, vendors, and business units to deliver integrated solutions
• Experience leading teams, mentoring, and stakeholder engagement in a matrix environment
• Industry-specific experience in payments digital transformation, EMV, NFC, or regulatory compliance preferred

Day-to-Day Activities

• Develop and oversee detailed project plans, prioritizing key milestones and deliverables
• Conduct project meetings, facilitate Agile ceremonies, and maintain strong communication across teams
• Track project progress, manage risks, and report status to senior management and stakeholders
• Coordinate dependencies across teams and external vendors to ensure seamless delivery
• Drive issue resolution, escalate critical risks, and implement mitigation strategies
• Lead project scope changes, budget management, and quality enhancements
• Collaborate closely with technical teams on system design, security, and compliance requirements
• Manage documentation, process adherence, and project archives for audit purposes
• Promote continuous improvement in project governance, delivery standards, and stakeholder engagement

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, Business Management, or related field
• Certifications such as PMP, PRINCE2, Agile Scrum Master are preferred
• Extensive experience managing payment or card-related projects, ideally within a financial services environment

Professional Competencies

• Strong analytical and problem-solving skills to navigate complex project challenges
• Excellent communication and stakeholder management skills to address diverse audiences
• Demonstrated leadership and ability to guide cross-functional teams effectively
• Adaptability to changing priorities and evolving project requirements
• Strategic thinking and decision-making capabilities
• Commitment to continuous improvement and best practice adoption

S​YNECHRON’S DIVERSITY & INCLUSION STATEMENT

Diversity & Inclusion are fundamental to our culture, and Synechron is proud to be an equal opportunity workplace and is an affirmative action employer. Our Diversity, Equity, and Inclusion (DEI) initiative ‘Same Difference’ is committed to fostering an inclusive culture – promoting equality, diversity and an environment that is respectful to all. We strongly believe that a diverse workforce helps build stronger, successful businesses as a global company. We encourage applicants from across diverse backgrounds, race, ethnicities, religion, age, marital status, gender, sexual orientations, or disabilities to apply. We empower our global workforce by offering flexible workplace arrangements, mentoring, internal mobility, learning and development programs, and more.

All employment decisions at Synechron are based on business needs, job requirements and individual qualifications, without regard to the applicant’s gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.

Candidate Application Notice

About Us

At Synechron, we believe in the power of digital to transform businesses for the better. Our global consulting firm combines creativity and innovative technology to deliver industry-leading digital solutions. Synechron’s progressive technologies and optimization strategies span end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through research and development initiatives in our FinLabs we develop solutions for modernization, from Artificial Intelligence and Blockchain to Data Science models, Digital Underwriting, mobile-first applications and more.

Over the last 20+ years, our company has been honored with multiple employer awards, recognizing our commitment to our talented teams. With top clients to boast about, Synechron has a global workforce of 14,500+, and has 58 offices in 21 countries within key global markets.

For more information on the company, please visit our website

or LinkedIn

community.

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Sustainability and Health Safety Commitment

At Synechron, we are committed to integrating sustainability into our business strategy, ensuring responsible growth while minimizing environmental impact. Employees play a key role in driving our sustainability initiatives, from reducing our carbon footprint to fostering ethical and sustainable business practices across global operations. All positions are required to adhere to our Sustainability and Health Safety standards, demonstrating a commitment to environmental stewardship, workplace safety, and sustainable practices.

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