Operations Coordinator (12-month contract)

Ubisoft Sherbrooke is looking for a coordinator to support management in the daily running of the studio. This role is essential for the fluidity of operations, the quality of our spaces, and the employee experience. We are looking for someone reliable, organized, with an excellent sense of service, sociable, and professional in their welcome. This person enjoys helping, paying attention to details, and wishes to contribute to the smooth functioning of the studio without aiming for a management position. The role requires rigor, tact, and a certain level of discretion, as the person may be exposed to sensitive information. The objective is for the person to develop a high degree of autonomy within a clear framework over the course of the contract.

Must Have

• Resolve simple and common issues and perform assigned tasks.
• Implement logistical processes to facilitate activity delivery.
• Respond to employee information requests and manage daily queries.
• Perform administrative tasks related to activity delivery.
• Perform data entry and produce statistical reports.
• Manage physical and electronic documentation.
• Handle internal client invoicing and follow up with accounting.
• Support management in daily operations (agenda, logistical support, coordination).
• Support the management committee (expense reports, follow-ups, ad-hoc requests).
• Organize internal meetings and events (logistics, material, post-event follow-up).
• Manage or coordinate orders (lunch boxes, catering, accommodation, supplies).
• Update reference documents like organizational charts.
• Manage or distribute local parking permits.
• Propose simple improvements to administrative or logistical processes.
• Identify solutions to save time, reduce friction, or improve employee experience.
• Contribute to documenting or standardizing certain operational steps.

Good to Have

• Familiarity with collaborative suites
• Basic knowledge of the video game industry

Perks & Benefits

• Hybrid work model

Job Description

Ubisoft Sherbrooke is looking for a coordinator to support management in the daily running of the studio. This role plays an essential part in the fluidity of our operations, the quality of our spaces, and the employee experience.

We are looking for someone reliable, organized, with an excellent sense of service, sociable, and professional in their welcome. A person who likes to help, pay attention to details, and who wishes to contribute to the smooth running of the studio — without aiming for a management position.

The role requires both rigor, tact, and a certain level of discretion, as the person may be exposed to sensitive information.

Over the course of the contract, the objective is for the person to develop a high degree of autonomy within a clear framework. The first few months will mainly focus on familiarizing themselves with the studio's operations.

What you will do

• Resolve simple and common issues and perform assigned tasks.
• Implement logistical processes to facilitate activity delivery.
• Respond to employee information requests and manage daily queries.
• Perform administrative tasks related to activity delivery.
• Perform data entry and produce statistical reports.
• Manage physical and electronic documentation.
• Handle internal client invoicing and follow up with accounting.
• Support management in daily operations (agenda, logistical support, coordination).
• Support the management committee (expense reports, follow-ups, ad-hoc requests).
• Organize internal meetings and events (logistics, material, post-event follow-up).

Logistics and internal services

• Manage or coordinate certain orders (lunch boxes, catering, accommodation, supplies).
• Update certain reference documents such as organizational charts.
• Manage or distribute local parking permits.

Continuous improvement

• Propose simple improvements to administrative or logistical processes.
• Identify solutions to save time, reduce friction, or improve employee experience.
• Contribute to documenting or standardizing certain operational steps.

Qualifications

What you will bring

• College diploma (DEC) or equivalent training.
• Minimum 3 years of experience in coordination or other relevant experience.
• An internal client-oriented approach.
• Reliability, consistency, and a high sense of service and professionalism.
• Sense of organization, ability to manage several varied small tasks simultaneously.
• Comfortable in interactions, welcoming, polite and respectful, with awareness of necessary discretion.
• Ability to interact with interlocutors of all hierarchical levels.
• A sense of urgency, autonomy, and resourcefulness.
• The desire to support, organize, and concretely contribute to the smooth running of the studio.
• Good knowledge of Word and Excel software.
• Familiarity with collaborative suites (asset).
• Basic knowledge of the video game industry (asset).

Additional Information

Ubisoft is a global leader in video games, with teams around the world creating original and memorable experiences — from Assassin's Creed to Rainbow Six to Just Dance and many more. We believe that diversity of perspectives advances both players and teams. If you are passionate about innovation and want to push the boundaries of entertainment, join us and help create the unknown!

We adopt a hybrid work model that allows you to stay connected with your team and aligned with company priorities, while maintaining your work-life balance. Please note that some roles are entirely office-based and are not eligible for hybrid work.