Civil Liability Claims Advisor H/F

1 Month ago • All levels

Job Summary

Job Description

As a Claims Advisor in Civil Liability, you will manage frequency claims within a delegation of management, ensuring rigorous monthly accounting follow-up. You will be the interface with clients and insurers, providing analysis, advice, and guidance on the case. You will independently manage client meetings, with experts, lawyers, and insurers, and produce claims reports while organizing 'claims reviews'. The role involves working within a collaborative and demanding environment, with a diverse client portfolio both in France and internationally. You will develop your potential through development opportunities and managerial support.
Must have:
  • Experience in civil liability claims management
  • Proficiency in Excel is required
  • Strong interpersonal skills and teamwork
Good to have:
  • Motivation and a positive mindset
  • Ability to work in a team
  • Customer service orientation
  • Professional English proficiency
Perks:
  • Development opportunities
  • Hybrid work environment

Job Details

Company:

Marsh

Description:

Nous recherchons un nouveau talent pour rejoindre notre équipe. Ce poste est basé à la Défense. Il s'agit d'un poste hybride avec télétravail.

Le département Responsabilité Civile recherche un ou une candidat(e) pour rejoindre l’équipe sinistre composée de 9 personnes.

  • Une équipe à taille humaine, l’environnement de travail, collaboratif, bienveillant, et exigeant
  • Un portefeuille diversifié de clients ayant des sinistres en France et à l’international
  • Le relationnel avec vos clients tant externes qu’internes

Nous comptons sur vous pour :

  • La gestion de sinistres de fréquence dans le cadre d’une délégation de gestion, avec un suivi comptable mensuel rigoureux
  • L’interface avec nos clients et les assureurs : analyse, conseil et orientation du dossier
  • La responsabilité en autonomie des rendez-vous clients, experts, avocats et assureurs
  • La production des reportings sinistres et l’organisation des « claims reviews »

Ce que nous attendons de vous :

  • Diplômé-e dans le domaine Juridique et/ou Assurance et avez une expérience dans la gestion de sinistres en Responsabilité Civile en compagnie ou en cabinet de courtage
  • Faire preuve d’aisance relationnelle et avoir la capacité à travailler en équipe,
  • Être autonome, rigoureux(se), porté(e) par le sens du service client
  • Maîtrise de Excel

Ce qui fera la différence:

  • Votre motivation et votre état d’esprit
  • Votre capacité à travailler en équipe
  • Sens du service client
  • Votre anglais professionnel

Pourquoi nous rejoindre :

  • Nous vous aiderons à développer votre potentiel grâce à nos opportunités de développement, un travail à forte valeur ajoutée et un accompagnement managérial.  
  • Nous favorisons une culture dynamique et inclusive où vous travaillerez avec des collègues talentueux/se pour créer de nouvelles solutions et avoir un impact sur vos collègues, vos clients.
  • Notre envergure nous permet de vous proposer un large éventail d'opportunités de carrière, ainsi que des avantages visant à améliorer votre bien-être.

Marsh, a business of Marsh McLennan (NYSE: MMC), is the world’s top insurance broker and risk advisor. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow on LinkedIn and X.

Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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About The Company

Marsh McLennan (NYSE: MMC) is the world's leading professional services firm in the areas of risk, strategy and people. The Company's 76,000 colleagues advise clients in over 130 countries. With annualized revenue approaching $17 billion, Marsh & McLennan helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses. Marsh advises individual and commercial clients of all sizes on insurance broking and innovative risk management solutions. Guy Carpenter develops advancedrisk,reinsurance and capital strategies that help clients grow profitably and pursue emerging opportunities. Mercer delivers advice and technology-driven solutions that help organizations meet the health, wealth and career needs of a changing workforce. Oliver Wyman serves as a critical strategic, economic and brand advisor to private sector and governmental clients.

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