Client Relationship Manager

GG Media, a forward-thinking creative agency specializing in event strategy and brand activations, is seeking a Client Relationship Manager. This role involves serving as the primary point of contact for assigned clients, ensuring their needs are understood, supported, and executed with precision. The manager will coordinate internal teams, manage client expectations, and maintain strong, long-term partnerships, delivering exceptional client service in a fast-paced environment.

Must Have

• Serve as the main liaison between clients and internal project teams
• Understand client goals, challenges, and expectations to guide project execution
• Coordinate timelines, deliverables, and communication to ensure seamless service
• Prepare and present updates, reports, and recommendations to clients
• Support the development of strategic plans that strengthen client relationships
• Identify opportunities to enhance service quality and client satisfaction
• Maintain accurate documentation and ensure all commitments are met promptly
• Strong communication and interpersonal skills
• Ability to manage multiple projects and deadlines with professionalism
• Strategic thinker with strong organizational and problem-solving abilities
• Comfort working in a dynamic environment with evolving client needs
• Professional presence and client-focused mindset

Perks & Benefits

• Competitive salary within the range of $53,000 – $56,000 per year
• Opportunities for professional development and long-term growth
• Supportive, high-performance work environment
• Skill-building and career-advancement pathways
• Comprehensive training and ongoing development resources

Company Description

GG Media is a forward-thinking creative agency dedicated to producing memorable, high-impact experiences for our clients. We specialize in event strategy, brand activations, and tailored experiential solutions that elevate every project we manage. Our team thrives on innovation, precision, and a commitment to excellence. As we continue to grow, we are seeking a talented professional who is passionate about creating seamless and engaging events from concept to completion.

Job Description

The Client Relationship Manager will serve as the primary point of contact for assigned clients, ensuring their needs are understood, supported, and executed with precision. This role requires a proactive professional who can manage client expectations, coordinate internal teams, and maintain strong, long-term partnerships. The ideal candidate is organized, articulate, and committed to delivering exceptional client service in a fast-paced environment.

Responsibilities

• Serve as the main liaison between clients and internal project teams.
• Understand client goals, challenges, and expectations to guide project execution.
• Coordinate timelines, deliverables, and communication to ensure seamless service.
• Prepare and present updates, reports, and recommendations to clients.
• Support the development of strategic plans that strengthen client relationships.
• Identify opportunities to enhance service quality and client satisfaction.
• Maintain accurate documentation and ensure all commitments are met promptly.

Qualifications

• Strong communication and interpersonal skills.
• Ability to manage multiple projects and deadlines with professionalism.
• Strategic thinker with strong organizational and problem-solving abilities.
• Comfort working in a dynamic environment with evolving client needs.
• Professional presence and client-focused mindset.

Additional Information

• Competitive salary within the range of $53,000 – $56,000 per year.
• Opportunities for professional development and long-term growth.
• Supportive, high-performance work environment.
• Skill-building and career-advancement pathways.
• Comprehensive training and ongoing development resources.