Client Success Manager

Visa is a world leader in payments and technology. The Consultant, Client Success role is a client-facing, individual contributor focused on Commercial & Money Movement Solutions, supporting a portfolio of Visa clients. Key responsibilities include partnering with Account Team members to optimize client performance, participating in client advisory engagements to enable new capabilities and drive product adoption, and collaborating with senior Client Success Managers to maximize client benefits from Visa products. This is a hybrid position.

Must Have

• Partner with Account Team members across Client Services, Sales, and Product to optimize client performance in alignment with Visa’s business objectives.
• Participate in client advisory engagements to enable new capabilities, support geographic expansion, and drive product adoption.
• Collaborate closely with senior Client Success Managers to ensure clients maximize benefits realization and value from Visa products.
• Bachelors Degree

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

The Consultant, Client Success is a client-facing, individual contributor role focused on Commercial & Money Movement Solutions—including Visa Direct, Visa Commercial Solutions, and Visa Government Solutions. This position serves as a subject matter expert, accountable for supporting a portfolio of Visa clients.

Key Responsibilities:

• Partner with Account Team members across Client Services, Sales, and Product to optimize client performance in alignment with Visa’s business objectives, as outlined in Sales Account Plans and Client Success Plans.
• Participate in client advisory engagements to enable new capabilities, support geographic expansion, and drive product adoption.
• Collaborate closely with senior Client Success Managers to ensure clients maximize benefits realization and value from Visa products.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Bachelors Degree

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.