Content Analyst (Language Specialist (Customer Support (Email)))

InterSources Inc, founded in 2007, provides intelligent data solutions, building products on Business Intelligence & Big Data platforms. They enable companies to use data analytics to understand, predict, and influence consumer behavior, identify market opportunities, and make smart decisions. This role is for a Language Specialist in Customer Support (Email) based in Mountain View, CA, for a 6-12 month contract, focusing on providing email support.

Must Have

• Fluent in verbal and written English and one of Norwegian, Swedish, Danish, Dutch, Telugu, Marathi, Swiss German, Belgian German, Polish, Japanese.
• Previous experience in customer service, preferably email support.
• Native speaker of one of the required languages.
• Lived in locale for a minimum of 2 out of the past 5 years or a frequent traveler to Native country.
• Undergraduate Degree required.
• Strong Analytical Skills.

Company Description

InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real time data analytics empowers Corporations and end users using Softwares liek Tableau,Business Objects, MicroStrategy etc.

In the process, we have enabled companies use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge,provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions.

Job Description

Role: Language Specialist (Customer Support (Email))

Duration: 6-12 months

Skills Required:

• Must be fluent in verbal and written in English and any one

1. Norwegian,

2. Swedish,

3. Danish,

4. Dutch,

5. Telugu,

6. Marathi,

7. Swiss

8. German,

9. Belgian German,

10. Polish,

11. Japanese)

• Previous experience in customer service - prefer email support experience
• Native Speaker
• Must have lived in locale for a minimum of 2 out of the past 5 years or a frequent traveler to Native
• Ability to clearly communicate written or verbal for English and any one (Norwegian, Swedish, Danish, Dutch, Telugu, Marathi, Swiss German, Belgian German, Polish, Japanese)
• Undergraduate Degree required
• Strong Analytical Skills

Additional Information

All your information will be kept confidential according to EEO guidelines.