Language Specialist

InterSources Inc, founded in 2007, provides intelligent data solutions and builds products on Business Intelligence & Big Data platforms. This role is for a Language Specialist in Customer Support (Email) for a 6-12 month contract in Sunnyvale, CA. The specialist will handle customer inquiries via email, requiring fluency in English and another specified language, customer service experience, and strong analytical skills. Candidates must have an undergraduate degree and 1-2 years of work experience.

Must Have

• Fluent in verbal and written English
• Fluent in verbal and written in one of the specified languages (Arabic, Bulgarian, Catalan, Chinese, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Malay, Norwegian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese)
• Previous experience in customer service (prefer email support experience)
• Native Speaker (of the chosen language)
• Must have lived in locale for a minimum of 2 out of the past 5 years or a frequent traveler to Native country
• Undergraduate Degree
• Strong Analytical Skills
• 1-2 years of work experience

Company Description

InterSources Inc was founded in 2007 providing intelligent data solutions to clients across industries and geographies.

Over the years, we have built products on Business Intelligence & Big Data platform simplifying and transforming the way business intelligence and real time data analytics empowers Corporations and end users using Softwares like Tableau, Business Objects, MicroStrategy etc.

In the process, we have enabled companies use data analytics to help better understand, predict and influence consumer behavior, identify new market opportunities as they emerge, provide to users the data they need, alert the user when and why key business metrics have changed and enable them to make smart decisions

Job Description

Role: Language Specialist (Customer Support (Email))

Location: Sunny Vale, CA

Duration: 6-12 months

Skills Required:

• Must be fluent in verbal and written in English and any one (Arabic, Bulgarian, Catalan, Chinese, Chinese, Chinese, Croatian, Czech, Danish, Dutch, English, English,English ,Estonian, Filipino, Finnish ,French ,German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Malay, Norwegian, Polish, Portuguese, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese,)
• Previous experience in customer service - prefer email support experience
• Native Speaker
• Must have lived in locale for a minimum of 2 out of the past 5 years or a frequent traveler to Native
• Ability to clearly communicate written or verbal for English and any one (Arabic, Bulgarian, Catalan, Chinese, Chinese, Chinese, Croatian, Czech, Danish, Dutch, English, English, English, Estonian, Filipino, Finnish, French, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Latvian, Norwegian, Malay, Norwegian, Polish, Portuguese, Portuguese, Romanian, Russian, Serbian, Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese,)
• Undergraduate Degree required
• Strong Analytical Skills
• 1-2 years of work experience

Additional Information

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