Content Management Analyst

As a Content Management Analyst at Wolters Kluwer, you will support web content initiatives, assisting in shaping the digital presence by supporting content creation, proofing, and basic project coordination. Your role involves actively monitoring and integrating regulatory updates from your region, developing an understanding of administrative procedures, and ensuring real-time capture and accurate update of regulatory information to meet client SLAs. You will also contribute to content expansion and manage internal escalations related to content issues.

Must Have

• Actively monitor and integrate regulatory updates from your region, emphasizing the Financial Services, Banking, and Securities sectors.
• Develop a thorough understanding of the administrative procedures of regional regulatory bodies.
• Play an integral part in the early phases of content management, including content identification, prioritization, acquisition, and the establishment of global standards and workflows.
• Ensure the real-time capture and accurate update of regulatory information, daily.
• Maintain the timeliness and accuracy of all content produced to meet client SLAs.
• Contribute to the expansion of content and development of the regulatory database.
• Manage internal escalations related to content issues and ensure content accuracy.
• Bachelor’s degree in Law, Economics, or Foreign Languages.
• Advanced proficiency in English.
• Proficient in Microsoft Office Suite.
• Excellent verbal and written communication skills.
• Strong organizational and time management skills, with meticulous attention to detail.
• Demonstrated problem-solving skills.
• Highly analytical mindset.

Perks & Benefits

• Room for personal development through external, internal training tools and learning and development program #GROW.
• Annual incentive plan based on division financial performance and seniority.
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year.
• Corporate Health Insurance.
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars).
• Up to 28 days of annual leave based on seniority.
• Strong Work from Home culture and consideration for punctual needs.
• Flexible working schedule.
• Opportunity to contribute to the development of own products and software solutions, advancing sustainability, health, justice, prosperity, and commerce.

Be the difference | If making a difference matters to you, then you matter to us.

Join us, at Wolters Kluwer, and be part of a dynamic global technology company that makes a difference every day.

We’re innovators with impact. We provide expert software and information solutions that the world’s leading professionals rely on, in the moments that matter most. You’ll make a real difference in the lives of millions of people. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world.

You can thrive at Wolters Kluwer, where diversity is core to our collective strength and high performance. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong.

Read more about our work here

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About the Role:

As a Content Management Analyst, you'll embark on a rewarding journey to support our web content initiatives. Working closely with a team of seasoned professionals, you'll assist in shaping the digital presence of our organization by supporting content creation, proofing, and basic project coordination. Your contributions will play an essential role in enhancing user engagement and content effectiveness.

Responsibilities:

• Actively monitor and integrate regulatory updates from your region, emphasizing the Financial Services, Banking, and Securities sectors, into our content management system to keep our database current.
• Develop a thorough understanding of the administrative procedures of regional regulatory bodies.
• Play an integral part in the early phases of content management, including content identification, prioritization, acquisition, and the establishment of global standards and workflows for producing international regulatory compliance materials.
• Ensure the real-time capture and accurate update of regulatory information, with a commitment to no missed information, updating client systems or ftp/server locations as required, daily.
• Maintain the timeliness and accuracy of all content produced to meet client SLAs.
• Contribute to the expansion of content and development of the regulatory database.
• Manage internal escalations related to content issues and ensure content accuracy.

Requirements:

• Bachelor’s degree in Law, Economics, or Foreign Languages.
• Advanced proficiency in English.
• Proficient in Microsoft Office Suite.
• Excellent verbal and written communication skills, capable of interacting effectively with a diverse range of individuals.
• Strong organizational and time management skills, with meticulous attention to detail.
• Demonstrated problem-solving skills.
• Openness to change and the ability to act as a positive agent for change.
• Professional demeanor in all situations.
• Highly analytical mindset.
• Independent learning capabilities with the ability to utilize training materials effectively.
• Team player with a flexible, proactive approach to work.

Our Offer

• Room for personal development through external, internal training tools and learning and development program #GROW. Be your unique self, share your creative ideas, do your best work, and take time to grow in our caring and inclusive culture where you can belong
• Annual incentive plan based on division financial performance and your seniority
• Referral bonus, meal vouchers, monthly allowance, gift vouchers twice a year
• Corporate Health Insurance
• Mindfulness and Wellbeing programs (Wellbeats, MyQuillibrium, Compsych, Mind & Body webinars)
• Up to 28 days of annual leave based on seniority
• We have a strong Work from Home culture and take into consideration punctual needs and more
• Flexible working schedule. You’ll find the flexibility for balance in your life
• Being part of Wolters Kluwer you will contribute to the development of our own products and software solutions. Together with our customers, we help to advance sustainability, health, justice, prosperity, and commerce around the world

Our Interview Practices

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To maintain a fair and genuine hiring process, we kindly ask that all candidates participate in interviews without the assistance of AI tools or external prompts. Our interview process is designed to assess your individual skills, experiences, and communication style. We value authenticity and want to ensure we’re getting to know you—not a digital assistant. To help maintain this integrity, we ask to remove virtual backgrounds and include in-person interviews in our hiring process. Please note that use of AI-generated responses or third-party support during interviews will be grounds for disqualification from the recruitment process.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.