Continuous Improvement Specialist

Role Summary

The Continuous Improvement Specialist is an individual contributor responsible for supporting and executing process optimization initiatives across HP’s distribution operations. Working closely with CI leadership and cross-functional teams, this role identifies, analyses, and implements improvements that drive efficiency, quality, cost control, and customer satisfaction. The ideal candidate has a strong foundation in Lean, Six Sigma, and data-driven problem solving, with experience in high-volume, technology-enabled distribution or logistics environments. This role requires excellent analytical, communication, and collaboration skills to help embed a culture of operational excellence.

Key Responsibilities

• Support the execution of the continuous improvement (CI) roadmap by identifying, analyzing, and implementing targeted process improvements within distribution operations.
• Use data analysis, value stream mapping, and stakeholder feedback to uncover opportunities that enhance productivity, cost control, and quality.
• Participate in and occasionally lead cross-functional CI projects (e.g., automation, process reengineering, layout optimization), from idea generation through benefit realization.
• Assist in the facilitation of Kaizen events, rapid improvement workshops, and Lean initiatives, including preparation of materials, data collection, and documentation of outcomes.
• Collaborate with operations, engineering, and supply chain teams to standardize best practices and drive adoption of CI tools and methodologies.
• Develop and maintain process documentation, standard operating procedures (SOPs), and training materials to support sustainable improvements.
• Track and report on key performance indicators (KPIs) such as order accuracy, cycle time, cost per order, and customer satisfaction.
• Support change management efforts by assisting with communication plans, training sessions, and post-implementation reviews.
• Contribute to a culture of continuous improvement by sharing insights, coaching peers, and promoting operational excellence across the distribution network.

Required Qualifications

• Bachelor’s degree in Engineering, Supply Chain, Operations, or related field.
• 3+ years of experience in process improvement, operations, or logistics within a distribution, supply chain, or manufacturing environment.
• Lean Six Sigma Green Belt (or higher) certification preferred.
• Experience supporting or leading CI projects with measurable results in cost, quality, or service.
• Proficient in MS Office (Excel, Word, PowerPoint); experience with data visualization tools (Power BI, Tableau) is a plus.
• Strong analytical, problem-solving, and organizational skills; detail-oriented and able to manage multiple priorities.
• Excellent communication and interpersonal skills; able to collaborate effectively with cross-functional teams.
• Experience with warehouse management systems (WMS) and automation technologies is a plus.

Preferred Qualifications

• Experience in a global, matrixed organization.
• Familiarity with HP’s products, distribution models, or technology sector best practices.
• Formal training in change management or project management (e.g., Prosci, PMP).
• Experience with process documentation and SOP development.

The base pay range for this role is $65,450 to $98,800 annually with additional opportunities for pay in the form of bonus and/or equity (applies to US candidates only). Pay varies by work location, job-related knowledge, skills, and experience.

Benefits:

HP offers a comprehensive benefits package for this position, including:

• Health insurance
• Dental insurance
• Vision insurance
• Long term/short term disability insurance
• Employee assistance program
• Flexible spending account
• Life insurance
• Generous time off policies, including;
• 4-12 weeks fully paid parental leave based on tenure
• 11 paid holidays
• Additional flexible paid vacation and sick leave (US benefits overview)

The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.