Credit and Collections Analyst

2 Months ago • All levels

Job Summary

Job Description

As a Credit and Collections Analyst, you will manage a portfolio of accounts, research, reconcile, and resolve customer account issues to address past dues. Your responsibilities include contacting clients via phone and email to reconcile accounts, resolve delinquencies/disputes, and draft demand letters when needed. You will also be responsible for maintaining a clean portfolio aging within established cash collections and delinquency targets. The role requires strong communication, negotiation, teamwork, and problem-solving skills, as well as excellent math and organizational skills.
Must have:
  • Clear and professional communication
  • Great negotiation skills and teamwork
  • Strong problem solving and time management
  • Excellent math and reconciliation skills
  • High level of accuracy and adaptability
Perks:
  • Hybrid Work Model & Business Casual Dress Code
  • 401 (k) Matching Program
  • Professional Development Reimbursement
  • Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Discounts on fitness clubs, travel, and more!

Job Details

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

Job Description

Credit and Collections Analyst

Location(s): Jacksonville, FL

Get To Know the Team

The Credit and Collections team is a group of six professionals. Our team values open communication, teamwork and problem solving. Our culture is built on trust, integrity, commitment and mutual respect, which fuels our teams’ achievements and shared goals.

Why You Will Love It Here!

  • Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeans
  • Your Future: 401 (k) Matching Program, Professional Development Reimbursement
  • Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
  • Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
  • Wide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents, and Experiences of Our Employees
  • Training: Hands-On, Team-Customized, including SS&C University
  • Extra Perks: Discounts on fitness clubs, travel, and more!

What You Will Get to Do

  • Manage a portfolio of assigned accounts.   Research, reconcile and resolve customer account issues that drive past dues by facilitating solutions internally and externally.  Contact clients by phone and email as needed to reconcile accounts, resolve delinquencies/disputes and draft demand letters when applicable.  Maintain a clean portfolio aging within established cash collections and delinquency targets. 

What You Will Bring

  • Clear and professional communication, great negotiation skills, teamwork, problem solving, good time management, strong organizational skills, excellent math and reconciliation skills, high level of accuracy and adaptability.

Thank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at https://www.ssctech.com/careers/join-ssc

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Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C offers excellent benefits including health, dental, 401k plan, tuition and professional development reimbursement plan.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.

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About The Company

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.

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