Customer Care Agent (English and German)

Gameloft

| Kharkiv, Kharkiv Oblast, Ukraine (Remote) | Full Time | 2 months ago

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Job Summary

The customer care agent (CCA) is an agent that answers customer complaints from all around the globe. They must answer e-mails and phone calls of customers and store each case in a dedicated tool. Each CCA must keep track of each case until it is solved.

Must Have

Answer customer complaints from all around the globe
Answer e-mails and phone calls of customers
Store each case in a dedicated tool
Keep track of each case until it is solved
Proficiency in English
Proficiency in German

Job Description

JOB DETAILS

ABOUT YOU

The customer care agent (CCA) is an agent that answers customer complaints from all around the globe. They must answer e-mails and phone calls of customers and store each case in a dedicated tool. Each CCA must keep track of each case until it is solved.

1 Skills Required For This Role

Game Texts

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