Senior Game Operations (Shooter/Football games)

This Senior Game Operations role at Garena in Bangkok involves managing and driving player activeness, engagement, and revenue for a gaming title. Key responsibilities include planning and optimizing events, tracking game metrics, understanding the market and users through data analysis and research, and providing feedback on in-game features for optimization. The role requires strong problem-solving, data analysis, project management, and communication skills, along with a passion for shooter or football games.

Must Have

• Manage and drive player activeness, player engagement, and revenue for one of Garena's gaming titles
• Plan, carry out, and optimize events and initiatives to drive key metrics like user engagement, retention, and revenue
• Track, analyze, and report the game's key metrics to management and other key stakeholders
• Build a strong understanding of the game product, the local market, and its users/players through data analysis and user research
• Assess in-game features and provide feedback to the relevant stakeholders, suggesting optimizations and improvements
• Exceptional problem-solving and critical-thinking abilities
• Strong numerical aptitude with advanced data analysis skills
• Proven project management expertise with responsibility and ownership
• Strong product awareness and a user-/player-centric mindset
• Collaborative team player with excellent interpersonal skills
• Clear, concise, and effective communication in both Thai and English
• Highly motivated with strong drive and initiative
• Very strong passion for games: FPS/Shooter games OR Football Games

Job Description

• Manage and drive player activeness, player engagement, and revenue for one of Garena's gaming titles
• Plan, carry out, and optimize events and initiatives to drive key metrics like user engagement, retention, and revenue
• Track, analyze, and report the game's key metrics to management and other key stakeholders
• Build a strong understanding of the game product, the local market, and its users/players through data analysis and user research (e.g., focus group discussions, surveys, interviews)
• Assess in-game features and provide feedback to the relevant stakeholders (e.g., the regional team, the game developers), suggesting optimizations and improvements to further drive key metrics

Job Requirements

• Exceptional problem-solving and critical-thinking abilities
• Strong numerical aptitude with advanced data analysis skills
• Proven project management expertise with responsibility and ownership
• Strong product awareness and a user-/player-centric mindset
• Collaborative team player with excellent interpersonal skills
• Clear, concise, and effective communication in both Thai and English
• Highly motivated with strong drive and initiative
• Very strong passion for games: FPS/Shooter games OR Football Games