Customer Service Rep(01585) - 5661 telegraph

Domino's Pizza in St Louis, United States, is seeking a friendly and efficient Customer Service Representative. This role involves answering calls, taking orders, preparing pizzas, processing transactions, and providing exceptional customer service. The representative will also maintain a clean work environment, collaborate with team members, assist with cleaning tasks, and handle items up to 25 lbs. Strong communication, adherence to policies, flexibility, and basic math skills are essential for this fast-paced role.

Must Have

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Good to Have

• Previous customer service experience

Job Description

Domino's Pizza in St Louis, United States, is seeking a friendly and efficient Customer Service Representative to join our team. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellent service.

• Answer incoming phone calls and take customer orders accurately and efficiently
• Prepare and make pizzas according to company standards and customer specifications
• Process cash and credit card transactions with precision
• Provide exceptional customer service, addressing inquiries and resolving issues promptly
• Maintain a clean and organized work environment
• Collaborate with team members to ensure smooth operations during busy periods
• Assist with various cleaning tasks to uphold store cleanliness standards
• Handle and lift items weighing up to 25 lbs. as needed

Qualifications

• Excellent communication skills with a friendly and professional demeanor
• Strong ability to follow directions and adhere to company policies
• Flexibility to work various shifts, including weekends and holidays
• Basic math skills for accurate cash handling and order processing
• Ability to multitask effectively in a fast-paced environment
• Physical stamina to stand for extended periods and lift up to 25 lbs.
• Team-oriented mindset with a positive attitude and easy smile
• Customer-focused approach to problem-solving and conflict resolution
• Ability to pass a criminal background check
• Previous customer service experience is a plus, but not required
• High school diploma or equivalent preferred

Additional Information

All your information will be kept confidential according to EEO guidelines.