Customer Service Technical Specialist

We are looking for a technical figure to join a team that deals with application support and software development. The role involves operational activities on internal systems, with strong involvement in the .NET field. It is an excellent opportunity for those with programming basics who want to grow as a developer in a structured and innovation-oriented context.

Main activities:

• Analysis and management of technical reports on internally developed applications.
• Development and maintenance of software components in a .NET environment (C#, ASP.NET).
• Collaboration with the IT team for the evolution of digital tools and processes.
• Contribution to automation and optimization projects through custom scripts and tools.

Requirements:

• Knowledge, even basic, of the .NET framework and the C# language.
• Interest in software development and desire for technical growth.
• Aptitude for problem-solving and teamwork.
• A technical degree is welcome but not mandatory.

What we offer:

We work in a rapidly expanding multinational context and provide our teams with:

• People Care: attention and care for the work environment, people, and their individual and professional growth within the Technology organization.
• Continuous training:
• Access to the most qualified technological training platforms;
• Access to quality training paths through the internal #GROW program;
• Knowledge sharing communities
• Programming of personalized IT hours
• International and cross-functional projects: possibility to participate in international projects to ensure the exchange of knowledge and ideas.
• Work methodology: Agile operational mode in a collaborative, informal, and open work environment for idea exchange.
• Benefits
• Hybrid work model
• Flexible hours to ensure work-life balance
• Meal vouchers worth 8 euros
• Online well-being programs
• Welfare platform open to all employees
• Workplace
• Smart working
• #winasateam
• #wolterskluweritalia
• #LI-Hybrid

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.