Danish speaking - Customer Service

4 Months ago • All levels
Customer Service

Job Description

As a Danish-speaking Customer Service representative at Betsson in Buenos Aires, you will be integral to delivering exceptional customer service. Your responsibilities will include providing support in Danish and English via email, live chat, and phone; resolving inquiries efficiently and accurately, and collaborating with teammates to create a seamless, personalized customer experience. You will also adhere to company policies, ensuring that all procedures support player protection and responsible gaming practices. This role offers a dynamic, multicultural work environment with opportunities for professional growth in the iGaming industry.
Must Have:
  • Fluent in Danish and English, both written and spoken
  • Proficient in Microsoft Office tools
  • Excellent customer service skills
  • Ability to manage time effectively and multitask

Add these skills to join the top 1% applicants for this job

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Betsson Group – Join Our Team in Buenos Aires!

About Us

Betsson Group is a global leader in the online gambling industry, proudly operating in over 20 countries with a diverse portfolio that includes sports betting, casino games, poker, and bingo. Since our founding in 1963 and the launch of our first online sportsbook in 2002, we've remained committed to delivering the best customer experience in iGaming—earning multiple awards along the way.

Headquartered in Stockholm, Sweden, Betsson employs over 2,000 professionals worldwide, including a vibrant and growing team right here in Buenos Aires, Argentina. We hold multiple gaming licenses and are passionate about responsible gaming and player safety.

The Wow 

An exciting opportunity is waiting for you in our Customer Service department at Betsson’s Buenos Aires office! You'll be at the heart of delivering a world-class customer experience—something we take immense pride in.

  • Provide exceptional customer support in Danish and English via email, live chat, and phone.
  • Resolve inquiries quickly and accurately, always striving to go above and beyond.
  • Collaborate with your teammates to craft a seamless, personalized customer experience.
  • Follow company policies and ensure all procedures support player protection and responsible gaming practices.

What's in it for me?

As a Betssonite in Buenos Aires, you’ll be part of a dynamic, multicultural team in one of South America’s most exciting cities. You’ll gain valuable experience in the booming iGaming industry and enjoy opportunities for professional growth, internal mobility, and continuous learning. As a Betssonite in Buenos Aires, you’ll benefit from:

  • Career development and internal mobility opportunities
  • A friendly, inclusive local office culture
  • Competitive benefits package
  • Ongoing training and support from industry experts

You're good at:

  • Communicating fluently in Danish and English, both written and spoken
  • Using Microsoft Office tools with confidence
  • Delivering excellent customer service—face-to-face, over the phone, or online
  • Managing your time and juggling multiple tasks effectively

 

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