Data Analyst, DOC

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

THE OPPORTUNITY:

Permanent role

Location:

100% remote, Romania

Primary purpose of the role:

The Data Analyst provides critical data-driven support for all DOC teams, leveraging analytical expertise to transform raw data into actionable information and insights that drive strategic business decisions. This role is essential for understanding current and future state requirements, developing frameworks for performance management, and measuring the impact of key initiatives.

The Data Analyst will be responsible for compiling, analyzing, interpreting, and displaying data for various purposes while also playing a key role in cross-functional coordination and ad hoc reporting for various DOC functions.

Your role in our mission:

• Extract, clean, validate, and integrate data from diverse sources, ensuring data accuracy, integrity, and compliance with data governance policies.
• Develop automated reporting workflows and dashboards that provide real-time, self-service access to key metrics for stakeholders.
• Leverage advanced analytical techniques (e.g., statistical analysis, trend analysis, forecasting) to uncover insights and support predictive decision-making.
• Translate complex data findings into clear, concise visualizations and narratives tailored for business partners and executives.
• Conduct root cause analyses on performance variances and recommend actionable solutions.
• Build financial models and perform ROI analyses to evaluate strategic initiatives and business cases.
• Lead collaborative requirement-gathering sessions with stakeholders, translating business needs into technical specifications.
• Design and maintain performance measurement frameworks aligned with organizational goals and industry benchmarks.
• Document business processes and analytics methodologies to support consistency and scalability.
• Identify opportunities to optimize workflows through automation or process redesign, using data as the foundation.
• Monitor Key Performance Indicators (KPIs) to evaluate how changes impact operational efficiency, employee engagement, and customer satisfaction
• Collaborate with cross-functional teams, including DOC Support, Bids and Proposals, DOC Capabilities, IT, Sales, and Finance, to ensure alignment and timely execution of analytics projects.
• Serve as a trusted advisor to DOC teams by proactively identifying data-driven opportunities for growth and operational improvements.
• Facilitate training and knowledge sharing to elevate data literacy across the DOC and wider organization.
• Stay current on industry trends, emerging analytics technologies, and best practices, driving innovation within the team.
• Advocate for ethical data usage and compliance with relevant data privacy regulations (e.g., GDPR, CCPA).

Key Skills, Requirements, and Competencies:

Language Proficiency: Mandatory fluency in English; preferred fluency in other international languages, with superior proficiency in both written and oral communication.

Education/Experience: Bachelor’s degree in Data Analytics, Data Science, Computer Science, Business Analytics, or related discipline. 2-3 years of experience in data analysis, preferably in a corporate or global operational environment.

Analytical & Critical Thinking: Expertise in interpreting complex data sets, spotting trends, and developing data-driven solutions.

Data Governance: Knowledge of data quality standards, security protocols, and regulatory compliance.

Automation & Efficiency: Experience with scripting (Python, R, or similar) or no-code apps to automate repetitive data tasks is highly desirable.

Communication & Storytelling: Ability to tailor communication of technical insights to non-technical audiences effectively.

Collaboration: Proven success working across diverse global teams and multiple time zones.

Project Management: Strong organizational skills with the ability to manage competing priorities and deliver projects on time.

Technical Skills:

• Expert-level skills in SQL for complex data querying and manipulation.
• Proficient with BI and visualization tools such as Tableau, Power BI, Looker Studio, or equivalent.
• Advanced skills in Google Docs, Sheets, Slides, and similar platforms for document and presentation creation. Skilled in spreadsheet modeling, advanced formulas, pivot tables, and Google Workspace tools. Experience in working and reporting on Salesforce.com.

Discover what awaits you:

• Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

• Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

• Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.
• Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

• Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing. (Local benefits may vary based on country-specific policies.)

• Embrace Flexibility: Experience the freedom of remote/hybrid work, enabling a harmonious work-life balance (dependent on role).
• Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.
• Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.
• Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

#LI-Remote

Category: Sales Operations Group