Job Description
- Lead the production team and optimize processes to ensure high-quality and timely execution of scan and document management services.
- Coordinate central reception, manage visitors (data protection and attendance forms, badges), handle hospitality tasks, and efficiently operate the telephone exchange.
- Manage warehouse, create purchase orders (POs) for the site, handle customer billing, and be responsible for planning general maintenance appointments.
- Completed studies in a relevant field or equivalent professional training with extensive, relevant professional experience.
- Profound technical knowledge in handling scan equipment and software.
- Strong understanding of Optical Character Recognition (OCR) and Document Management Systems (DMS/CMS).
- Proven leadership in managing a team.
- Pronounced analytical and problem-solving skills with meticulous attention to detail.
- Fluent German and English skills at least C1 level.
- Competitive compensation and additional benefits, tailored to your experience (good salary).
- 28 days paid leave/vacation to support work-life balance.
- Attractive quarterly bonus opportunities based on company and team performance.
- A very good working atmosphere as well as comprehensive health, wellness, and retirement plans.
- Opportunities for continuous training and professional development.
At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is looking for an experienced Administration & Document Services professional for our Administration & Operations Team.
In this role, you will be responsible for the smooth coordination of administrative back-office operations as well as the professional leadership and motivation of the document processing production team.
The team acts as a central point of contact at the location, ensures excellent service for internal colleagues, external visitors and supports operational efficiency.
What you will do
In this role, you will:
- Lead the production team and optimize processes: Take over the professional and motivational leadership of the team to ensure high-quality and timely execution of scan and document management services.
- Coordinate site and reception management: Control the central reception, manage visitors (data protection and attendance forms, badges), handle hospitality tasks, and efficiently operate the telephone exchange.
- Handle administrative and financial processes: Conduct warehouse management, create purchase orders (POs) for the site, handle customer billing, and be responsible for planning general maintenance appointments.
What you bring
The ideal candidate will have:
- Completed studies in a relevant field or equivalent professional training with extensive, relevant professional experience.
- Profound technical knowledge in handling scan equipment and software as well as a strong understanding of Optical Character Recognition (OCR) and Document Management Systems (DMS/CMS).
- Proven leadership in managing a team as well as pronounced analytical and problem-solving skills with meticulous attention to detail.
- Fluent German and English skills at least C1 level.
What we offer (Benefits)
- Location: Berlin (back-office function).
- Competitive compensation and additional benefits, tailored to your experience (good salary).
- 28 days paid leave/vacation to support work-life balance.
- Attractive quarterly bonus opportunities based on company and team performance.
- A very good working atmosphere as well as comprehensive health, wellness, and retirement plans.
- Opportunities for continuous training and professional development.
Who We Are
Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here.
Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.
If you have a physical or mental disability that requires special accommodations, please let us know by sending an email to accommodationrequest@ironmountain.com. See the Supplement to learn more about Equal Employment Opportunity.
