Design Operation Specialist II

Job Description:

We're looking for a Design Operations Specialist II to support our design team's day-to-day operations. In this role, you’ll help improve how we work together by assisting with process updates, maintaining simple workflows, helping with team tools, and making sure key information is clear and easy to find. You’ll play a key part in reporting and keeping things running smoothly and supporting the team in staying organised and aligned.

Key Responsibilities:

Qualification:

• 3-4 years of experience in a Design and Learning Operations or a related operations role.
• Proven experience with JIRA administration and customisation for large teams.
• Strong analytical mindset with experience in reporting and dashboard creation (JIRA, Confluence, Airtable).
• Deep understanding of Agile and Product Development Life Cycles (PDLC).
• Exceptional organisational and communication skills; able to manage multiple priorities.
• Experience working with creative, UX, or design teams is highly preferred.
• Familiarity with tools like Confluence, Figma, Miro, and Slack.

Preferred Qualifications:

• Atlassian Certification (JIRA Administrator or similar)
• Experience with capacity planning tools or resource management frameworks
• Background in change management or team enablement

Perks and Benefits:

• Competitive compensation
• Generous stock options
• Medical insurance coverage
• Work with some of the brightest minds from Silicon Valley’s most dominant and successful companies

Tekion is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, victim of violence or having a family member who is a victim of violence, the intersectionality of two or more protected categories, or other applicable legally protected characteristics. 

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