DevOps Engineer

As a DevOps Engineer at WebMD Health Services, you will play a key role in ensuring our systems are scalable, secure, and high-performing across both cloud and on-premise environments. You will work closely with application teams to design reliable CI/CD pipelines, automate infrastructure operations, and lead efforts to migrate our system to an on-prem environment. This role is ideal for someone who is hands-on, proactive, and passionate about system stability, automation, and security.

Must Have

• Relevant experience and strong interest in System Administration (Unix/Linux) and/or DevOps.
• Deep experience in cloud-native architectures, including Kubernetes, MicroService architecture, Secret management, and Observability solutions.
• Experience with Infrastructure as Code (IaC) and configuration management.
• Understanding of modern continuous integration / continuous delivery (CI/CD) pipeline.
• Experience with load balancing, autoscaling, database tuning, and systems with high availability and performance.
• Experience with maintaining on-premise systems/infrastructure.
• Expertise in Amazon Web Services (AWS) and the ability to use a wide variety of open-source technologies.
• Experience in monitoring tools like Datadog and Sentry, integrating with an incident management platform like PagerDuty.
• Good knowledge of PostgreSQL, MySQL, NoSQL, and Redis.
• Proficient in command line tools, shell scripts, and a programming language (Ruby / Python).
• Deploy different tools, components, and systems into Production.
• Automate and manage the deployment processes using Continuous Integration and Delivery techniques.
• Monitor and ensure that the system infrastructure is up and running at all times.
• Monitor system performance and undertake needed performance tuning.
• Document the configuration of the system infrastructure.
• Establish and monitor security policies for all systems.
• Able to attend to system alerts on an on-call basis.
• Build/automate tools and assist application teams in CI/CD.

Good to Have

• Background which includes industry standard compliance (e.g., ISO, GDPR, SOC2, Microsoft 365 Certificate).

Job ID 2025-9890

Description

Position at WebMD

WebMD is an an Equal Opportunity/Affirmative Action employer and does not discriminate on the basis of race, ancestry, color, religion, sex, gender, age, marital status, sexual orientation, gender identity, national origin, medical condition, disability, veterans status, or any other basis protected by law.

About the Job:

As a DevOps Engineer at WebMD Health Services, you’ll play a key role in ensuring our systems are scalable, secure, and high-performing across both cloud and on-premise environments.

You’ll work closely with application teams to design reliable CI/CD pipelines, automate infrastructure operations, and lead efforts to migrate our system to an on-prem environment.

This role is ideal for someone who’s hands-on, proactive, and passionate about system stability, automation, and security.

How do you know if this is the right role for you? If you:

• Enjoy challenging in a fast-paced environment
• Have strong analytical and problem-solving skills
• Are open-minded with work disciplines and principles
• Are coachable and personable, and, ideally, with a good sense of humor!
• Are willing to make hundreds of trials and errors to explore good solutions!
• Is a team player who is willing to disseminate knowledge to other team members
• Are a passionate individual who is not afraid to ask questions and eager to learn
• Maintain a high degree of knowledge of current technologies and tools
• Make recommendations to improve the effectiveness of the team
• Passion for helping teams deliver customer value
• Have good cross-team work and communication skills, in both Vietnamese and English

Your Skills and Experience

What are we looking for from you?

• Relevant experience and a strong interest in System Administration (Unix/Linux) and/or DevOps
• Deep experience in cloud-native architectures, including Kubernetes-based container orchestration systems, MicroService architecture, Secret management, Observability solutions, etc.
• Experience with Infrastructure as Code (IaC) and configuration management
• Understanding of modern continuous integration / continuous delivery (CI/CD) pipeline
• Experience with load balancing, autoscaling, database tuning, and systems with high availability and performance
• Experience with maintaining on-premise systems/infrastructure
• Expertise in Amazon Web Services (AWS), and the ability to use a wide variety of open-source technologies
• Experience in monitoring tools like Datadog and Sentry, integrating with an incident management platform like PagerDuty
• A good knowledge (PostgreSQL/MySQL, NoSQL, and Redis)
• Must be proficient in command line tools, shell scripts, and a programming language, and willing to learn any new languages as requested (Ruby / Python)
• Knowledge of best practices and IT operations in an always-up, always-available service
• Background, which includes industry standard compliance (eg, ISO, GDPR, SOC2, Microsoft 365 Certificate), is a plus point
• Willingness to learn and try new things, break down hard tasks, and think out of the box

What will be your responsibilities?

• Deploy different tools, components, and systems into Production
• Automate and manage the deployment processes using Continuous Integration and Delivery techniques
• Monitor and ensure that the system infrastructure is up and running at all times
• Monitor system performance and undertake needed performance tuning
• Document the configuration of the system infrastructure
• Establish and monitor security policies for all systems
• Able to attend to system alerts on an on-call basis
• Build/automate tools and assist application teams in CI/CD