Director of Engineering Operations & Strategy

Salesforce is seeking a Director/Sr. Manager of Business Operations & Strategy to act as the operational and financial bridge between Engineering's technical vision and financial rigor. This leadership role involves FinOps strategic planning, Cloud Infrastructure Economics, and executing Agentic Enterprise Transformations within the Engineering COO office. The ideal candidate is financially savvy, data-driven, possesses strong executive presence, and can drive an AI-first operating model governed by FinOps principles, building high-trust relationships across Finance, Engineering, and Product organizations.

Must Have

• Be the thought leader and orchestrator for AI product unit cost and economics.
• Partner with Engineering leadership to operationalize Agentforce ideas, implementing and governing FinOps policies, metrics, and consumption models.
• Define and drive the strategic vision and roadmap for Agentforce (AI) adoption, focusing on scalability and financial return.
• Provide strategic insights and business analytical intelligence to guide Cloud Infrastructure investment decisions.
• 7+ years of progressive experience in management consulting, tech corporate/product strategy, investment banking or corporate finance related roles.
• 3+ years of experience leading complex, cross-functional projects in a technical domain with significant financial impact.
• Deep understanding of Cloud Infrastructure, Cloud Economics, and consumption models.
• Deep understanding of Agentforce (AI/Agents) concepts, data, and underlying Cloud Infrastructure platforms (AWS, Azure, GCP etc).
• Exceptional executive communication and presence.
• Advanced analytical and financial modeling skills.
• Data analytical and dashboard skills (Tableau, Snowflake, PowerBI, Python or equivalent).
• A related technical or business degree (e.g., Engineering, Computer Science, Economics, or Finance).

Good to Have

• Advanced degrees preferred (Masters, MBAs, etc.)

Perks & Benefits

• time off programs
• medical
• dental
• vision
• mental health support
• paid parental leave
• life and disability insurance
• 401(k)
• employee stock purchasing program

Job Category

Program & Project Management

**About Salesforce**

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

As the Director/Sr. Manager of Business Operations & Strategy, you will serve as the operational and financial bridge between Engineering's long-term technical vision and the immediate financial rigor required to achieve that vision. This is a highly visible, cross-functional leadership role that blends FinOps strategic planning and Cloud Infrastructure Economics with the operational discipline necessary to execute complex Agentic Enterprise Transformations within the Engineering COO office.

About You

• You are financial savvy, with solid understanding of Cloud Economics and Public Cloud Infrastructure (AWS, GCP, Azure, etc) as well as LLM.
• You have a data-driven mindset and possess solid expertise in leveraging business analytics, Cloud Economics, and consumption models to drive high-stakes investment decisions.
• You possess excellent executive presence and communication skills required to influence priorities and drive alignment across global stakeholders.
• You are comfortable bending effortlessly between the tactical (analyzing cloud usage and costs) and the strategic (long-term product roadmap and investment vision).
• You are a catalyst for change, driving an organizational shift toward an AI-first operating model governed by FinOps principles..
• You are a strategic orchestrator who builds high-trust relationships with both internal Engineering leadership and external C-level customer teams.
• You build high-trust relationships to secure cross-functional buy-in and action, particularly among Finance, Engineering, and Product organizations.

Your Impact

• AI Product Economics: Be the thought leader and orchestrator to enable and enhance visibility for AI product unit cost and economics.
• FinOps Operational Excellence: Partner with Engineering leadership and other functional leaders to operationalize the ideas generated regarding Agentforce by implementing and governing FinOps policies, metrics, and consumption models.
• Define and Drive AI Strategy: Be the key partner to executive management in defining the strategic vision and roadmap for Agentforce (AI) adoption, focusing on scalability and financial return (ROI) realized through efficient infrastructure use.
• Business Value Realization: Provide strategic insights and business analytical intelligence to guide Cloud Infrastructure investment decisions, focusing on consumption model optimization and demonstrating the financial benefit of innovation and transformation.

Required Skills

• 7+ years of progressive experience in management consulting, tech corporate/product strategy, investment banking or corporate finance related roles.
• 3+ years of experience leading complex, cross-functional projects in a technical domain with significant financial impact (e.g., Cloud Infrastructure, FinOps implementation, or Enterprise SaaS).
• Deep and required understanding of Cloud Infrastructure, Cloud Economics, and consumption models.
• Deep understanding of Agentforce (AI/Agents) concepts, data, and the underlying Cloud Infrastructure platforms (AWS, Azure, GCP etc)
• Exceptional executive communication and presence, with proven experience synthesizing complex technical and financial data into clear, persuasive narratives for senior leadership.
• Advanced analytical and financial modeling skills (e.g., ROI analysis, cost-benefit analysis of cloud services, financial scenario planning).
• Data analytical and dashboard skills (Tableau, Snowflake, PowerBI, Python or equivalent).
• A related technical or business degree required (e.g., Engineering, Computer Science, Economics, or Finance). Advanced degrees preferred (Masters, MBAs, etc.).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal.

Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $162,600 to $268,900.

For California-based roles, the base salary hiring range for this position is $177,600 to $293,900.