Director, Go To Market Automation/Digital Wallet

Salesforce is seeking an experienced Director of Software Engineering to lead multiple engineering teams, drive technical strategy, and deliver high-quality, scalable solutions. This role involves providing strategic direction, collaborating with cross-functional partners, overseeing full-cycle software development, and establishing engineering best practices. The ideal candidate will recruit and develop top talent, drive architectural decisions, and champion modern engineering approaches to support business objectives and build a world-class engineering culture.

Must Have

• Provide strategic direction, leadership, and mentorship to engineering teams
• Collaborate with partners to define technical roadmaps and deliver goals
• Oversee full-cycle software development, ensuring quality, scalability, and security
• Establish and improve engineering best practices, processes, and metrics
• Recruit, develop, and retain top engineering talent
• Drive architectural decisions and long-term technical vision
• Manage budgets, resourcing, vendor relationships, and project timelines
• Ensure compliance with industry standards and regulatory guidelines
• Champion modern engineering approaches like CI/CD and cloud-native
• Strong knowledge of Salesforce platform capabilities
• Proven experience in full-stack development
• Excellent leadership and team management skills
• Strong problem-solving abilities
• Effective communication with stakeholders
• Passion for innovation and staying current with industry trends
• A related technical degree

Good to Have

• Experience with consumption-based pricing models and related technologies
• Familiarity with Salesforce's off-core processes and integrations

Perks & Benefits

• Benefits and resources to support work-life balance
• AI agents to accelerate impact
• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

About the Company

The company is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping the company's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of the company.

We are seeking an experienced, forward-thinking Director of Software Engineering to lead our engineering organization through its next phase of growth. This role will oversee multiple software teams, drive technical strategy, and deliver high-quality, scalable solutions that support our business objectives. The ideal candidate combines strong leadership skills with deep technical expertise and a passion for building world-class engineering culture.

Key Responsibilities

• Provide strategic direction, leadership, and mentorship to software engineering teams.
• Collaborate with product, design, and cross-functional partners to define technical roadmaps and deliver on business goals.
• Oversee full-cycle software development, ensuring high standards of quality, scalability, performance, and security.
• Establish and continuously improve engineering best practices, processes, and metrics.
• Recruit, develop, and retain top engineering talent; build a culture of collaboration, accountability, and innovation.
• Drive architectural decisions and long-term technical vision across platforms.
• Manage budgets, resourcing, vendor relationships, and project timelines.
• Ensure compliance with industry standards, security requirements, and regulatory guidelines.
• Champion modern engineering approaches such as CI/CD, cloud-native development, automation, and test-driven development.

Desired Skills and Experience

• Strong knowledge of the company platform and its capabilities.
• Proven experience in full-stack development, with a focus on core development.
• Excellent leadership and team management skills.
• Strong problem-solving abilities and a proactive approach to challenges.
• Ability to communicate effectively with technical and non-technical stakeholders.
• Passion for innovation and staying current with industry trends and technologies.
• A related technical degree required.

Preferred Qualifications

• Experience with consumption-based pricing models and related technologies.
• Familiarity with the company's off-core processes and integrations.

Team Description:

The Digital Wallet team at the company powers the foundation of consumption-based pricing across the company ecosystem. Our mission is to deliver a seamless, transparent, and efficient experience that allows customers to understand, manage, and optimize their usage of products such as Data Cloud and Agentforce. By enabling customers to allocate spend intelligently and pay only for what they use, we help them unlock greater value, flexibility, and control over their investment.

Unleash Your Potential

When you join the company, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.

Posting Statement

The company is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at the company, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their company employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at the company are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. The company offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, the company will consider for employment qualified applicants with arrest and conviction records.