Dispatcher
Maersk
Job Summary
Maersk Ground Freight (MGF) is seeking a Dispatcher to schedule drivers for deliveries and pickups, acting as a liaison between customers, drivers, and management. This role involves planning routes, identifying traffic issues, preparing dispatch documents, maintaining records, and monitoring truck maintenance. Maersk is an integrated logistics company moving 20% of global trade, committed to honesty, integrity, and valuing its employees.
Must Have
- Schedule drivers for freight delivery and shipment collection
- Communicate with customers and vendors regarding freight details
- Plan predetermined routes for drivers
- Identify traffic problems and create corrective action plans
- Prepare general dispatch documents and pull necessary documents
- Maintain records of dispatch calls, driver routes, and delivery/pickup times
- Monitor truck repairs and maintenance schedules
- Log vendor complaints or concerns
- Answer phone calls from vendors, customers, and management
- Strong aptitude for time management
- Excellent understanding of local and state traffic laws and regulations
- Ability to make quick changes in routing
- Strong interpersonal skills
- Ability to prioritize and multitask
- Deep understanding of computer software and technologies
- Able to read, write and speak English
Good to Have
- 2-3 years of freight dispatching experience
Job Description
About Us:
As a company, we promote a culture of honesty and integrity, and value the trust it allows us to build with customers and employees alike. Our focus on our people is what sets us apart and keeps our customers coming back to work with us!
If you are seeking to be a part of a family, this is the place for you!
We are an integrated logistics company responsible for moving 20% of global trade annually. With a dedicated team of over 110,000 employees across 130 countries, we go all the way to connect and simplify global trade, and help our customers grow and thrive.
Maersk Ground Freight (MGF) offers transportation services like FTL (Full Truckload), LTL (Less Than Truckload), brokerage, cross-border trucking, groupage, and sortation hubs, connecting Maersk or Customer warehouses or depots or cross-dock/consolidation/deconsolidation facilities through a robust network led by best-in-class operations and technology. This integrated network will service multi-channels like B2B, B2C, B2B2C, e-commerce, direct to store, dropship, returns, and more, leveraging asset-based, asset-light, and non-asset models.
#INDEED
#LI-PT1
JOB SUMMARY:
Directly in charge of scheduling drivers to make deliveries and pick up packages from customers and vendors. Also work as a liaison between customers, drivers, and management.
Shift Tuesday-Saturday 8am to 5pm
Essential Functions:
- Scheduling drivers to make freight delivery or collect shipments and packages
- Communicating with customers and vendors about freight details, pickup and drop-off times, and special requests
- Planning predetermined routes for drivers
- Identifying traffic problems and issues and creating appropriate corrective action plans to achieve desirable results on time.
- Preparing general dispatch documents for management, as well as pulling any documents that employees, customers, or vendors will need
- Maintain a record of all dispatch calls, driver routes, route changes, as well as delivery and pick-up times
- Monitoring truck repairs and maintenance schedules
- Logging vendor complaints or concerns
- Answering phone calls from vendors, customers, and management and helping them as needed.
- Other duties as requested
SKILLS/COMPETENCIES:
- Strong aptitude for time management
- Excellent understanding of local and state traffic laws and regulations
- Ability to make quick changes in routing
- Strong interpersonal skills
- Ability to prioritize and multitask
- Deep understanding of computer software and technologies
- Able to read, write and speak English
EDUCATION:
- GED or higher
EXPERIENCE:
- 2-3 years of freight dispatching experience is highly valued
Pay Range:
$21.50-$23.50
*The above stated pay range is the anticipated starting salary range for the position. The Company may adjust this range in light of prevailing market conditions and other factors such as location. The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing accommodationrequests@maersk.com