EMEA Reasonable Accommodation Specialist

About the Team At TikTok, our commitment to fostering a safe and sustainable workplace transcends borders. The EHS team operates as a truly global function, with team members strategically placed in London, the USA, Singapore, and China. This diverse team collaboratively applies our company values to every aspect of their work, ensuring a consistent dedication to the highest industry standards and best practices. Beyond compliance, the EHS team promotes a safe culture across all TikTok offices and ByteDance operations. By instilling awareness, education, and proactive measures, we empower our teams to contribute to a workplace where health, safety, and well-being are both a priority and an integral part of our shared culture. The ideal candidate will support the EHS team's overall goal of creating a safe workplace with equal opportunities for all ByteDancers. This role requires the ability to perform in a fast-paced environment, to effectively manage multiple cases simultaneously, and to have strong technological proficiency. Responsibilities: - Promote and champion the EMEA regional strategy for reasonable accommodations/adjustments, including core principles of the program, risk factors, and policies and procedures. - Ensure compliance with laws, such as the UK Equality Act 2010, and best practices regarding reasonable accommodations/adjustments. - Partner with the relevant internal and external stakeholders to support employees applying for accommodations/adjustments and those returning from leave with limitations and/or restrictions upon return. - Engage in and document the interactive process with applicants and employees requesting accommodations/adjustments. - Research and evaluate potential accommodations/adjustments, including assistive devices, workplace modifications, and flexible work arrangements by industry best practices. - Manage the accommodation/adjustment process from end to end. Making timely and independent decisions while applying regional legislation to matters concerning medical management, disability status, and accommodation/adjustment opportunities. - Provide consultation and education to employees and managers on the accommodation/adjustment process, legal considerations, and determinations. - Ensure proper documentation, record-keeping, and confidentiality of all accommodation/adjustment-related information, adhering to data privacy regulations and company privacy policies. - Maintain accurate and organised records of accommodations/adjustments provided, communications, and any other relevant documentation. - Generate reports and metrics related to adjustments/accommodations and related trends as needed. - Conduct training sessions or workshops for employees, managers, and HR on adjustments/accommodations and related topics. - Stay current with all employment laws, regulations, and guidelines for accommodations/adjustments.

Minimum Qualifications: - Degree or equivalent in related fields of HR, ER, Disability Management, Social Work, Vocational Rehabilitation, Health & Safety or Occupational Health. - Applicants without a degree with the relevant experience will also be considered. - 5+ years of experience managing workplace accommodations/adjustments for disabilities. Can demonstrate disability management principles, including return-to-work planning. - Strong emotional intelligence for themselves and others. Balances empathy, cultural understanding, and team motivation with timely organisational results. - Strong proficiency with technology and ability to write complex documents to a high standard. Preferred Qualifications: - Experience in large multi-national and multi-cultural organisations. - Experience with workplace health and safety regulations and initiatives, particularly ergonomics and occupational health. - Experience in case management that is high volume and fast-paced. - Flexible to travel.