Engineering Manager, Release Engineering

Zapier is seeking an Engineering Manager to lead a new Release Engineering team focused on improving how engineers ship, test, and secure software at scale. This role involves building and evolving systems for delivery pipelines, testing frameworks, supply chain safeguards, and shared tooling. The manager will guide the team through technical modernization, ensure reliable and secure software delivery, and partner with other engineering teams to evolve shared systems and reduce bespoke infrastructure.

Must Have

• Experience leading platform or infrastructure teams (CI/CD, build systems, testing frameworks, developer tooling, or platform infrastructure).
• Understanding of product engineers' needs and building scalable, simple systems.
• Technical depth in modern CI/CD architectures, artifact management, automated testing systems, and supply chain security tooling.
• Ability to create alignment and collaborate with engineering leaders.
• Clear communication of complex systems, proposals, and roadmap decisions.
• Strong engineering culture focus: empathy, inclusive environment, actionable feedback, engineer growth.

Good to Have

• Experience evolving or modernizing legacy delivery or testing systems.
• Familiarity with supply chain security practices (artifact signing, SBOMs, provenance).
• Experience improving test reliability or decoupling monolithic testing frameworks.
• Background building internal platforms or frameworks serving multiple product teams.

Perks & Benefits

• Competitive and equitable compensation
• Offers Equity
• Offers Bonus
• All-remote company
• Support for engineer growth
• Inclusive environment

We believe all Zapiens should be rewarded competitively and equitably, using practices that are simple and transparent. This philosophy ensures we’re able to find, grow, and retain exceptional people from a broad range of backgrounds. Here’s how we define our compensation principles:

• Competitive: Zapier pays well among the technology sector.
• Equitable: Consistent pay practices; Pay for impact
• Simple: Pay is well understood, and pay practices are built for scale.
• Transparent: Zapiens know how pay works, including how their pay is determined.

A Candidate's compensation package is finalized once the interview process is concluded and accounts for demonstrated experience, job knowledge, skills, abilities, and internal equity. We use a business impact approach to base pay, which means we set pay for all Zapiens based on their demonstrated impact on Zapier’s success. In alignment with that philosophy, the upper half of a pay range is typically reserved for individuals who have consistently demonstrated a high impact in their current role and level while at Zapier.

For more information on Zapier’s Total Rewards please click here.

AI at Zapier

At Zapier, we build and use automation every day to make work more efficient, creative, and human. So if you’re using AI tools while applying here - that’s great! We just ask that you use them responsibly and transparently.

Check out our guidance on How to Collaborate with AI During Zapier’s Hiring Process, including how to use AI tools like ChatGPT, Claude, Gemini, or others during our hiring process - and when not to.

Hi there!

We’re looking for an Engineering Manager to lead a new Release Engineering team dedicated to improving how engineers ship, test, and secure software at scale. This team builds and evolves the systems that power our delivery pipelines, testing frameworks, supply chain safeguards, and the shared tooling engineers rely on every day.

If you love solving developer experience challenges, guiding teams through technical modernization, and shaping foundational engineering infrastructure, this might be a great fit.

You’ll manage a team focused on creating a reliable, secure, and scalable delivery ecosystem. That includes modernizing CI/CD, evolving testing platforms, introducing guardrails and automation, improving release observability, and strengthening software supply chain security. Your leadership will ensure we continue to ship high-quality software rapidly while reducing operational risk.

You’ll partner closely with engineering teams across the org to evolve shared systems, reduce bespoke infrastructure, and grow distributed ownership for release and test workflows.

About You

• You’ve led platform or infrastructure teams before: You have experience managing engineers working on CI/CD, build systems, testing frameworks, developer tooling, or platform infrastructure. You know what good delivery and reliability practices look like and can help your team execute against them.
• You understand the needs of product engineers: You think about engineers as customers and build systems that scale with simplicity. You’re skilled at gathering feedback, understanding workflows, and identifying where tooling will have the biggest impact.
• You bring technical depth in delivery and reliability: You’ve worked with modern CI/CD architectures, artifact management, automated testing systems, and supply chain security tooling. You can guide engineers through tradeoffs and provide clarity in ambiguous infrastructure problems.
• You create alignment across teams: You enjoy collaborating with engineering leaders, surfacing insights, and ensuring shared platform needs are prioritized effectively. You’re comfortable balancing long-term investment with near-term improvements.
• You communicate with clarity: Whether discussing tradeoffs, writing proposals, or presenting roadmap decisions, you explain complex systems in simple terms. You build trust through transparency and follow-through.
• You care about engineering culture: You lead with empathy, create an inclusive environment, provide actionable feedback, and help engineers grow. People on your team feel supported and energized.

Additional experience that would be helpful

• Experience evolving or modernizing legacy delivery or testing systems
• Familiarity with supply chain security practices (artifact signing, SBOMs, provenance)
• Experience improving test reliability or decoupling monolithic testing frameworks
• Background building internal platforms or frameworks that serve multiple product teams

Things You’ll Do

• Lead a high-performing Release Engineering team: Recruit, mentor, and support engineers while creating a healthy, collaborative, impactful team environment.
• Improve software delivery reliability and consistency: Evolve CI/CD systems to be faster, more secure, more observable, and easier for engineers to extend and operate.
• Modernize testing and validation platforms: Partner with teams across engineering to decouple tightly coupled testing systems, improve reliability, and enable distributed contribution.
• Strengthen supply chain security: Integrate automated safeguards like artifact signing, policy enforcement, and provenance tracking into the delivery lifecycle.
• Retire bespoke infrastructure: Identify custom-built systems that can be replaced with maintainable, standardized tooling or frameworks.
• Define strategy and roadmap: Work with engineering leaders to create a clear multi-quarter plan for how the delivery ecosystem evolves.
• Drive cross-org adoption: You’ll guide engineers and teams through changes in workflows, tooling, and standards, ensuring adoption through clarity, documentation, and empathy.
• Build visibility into delivery performance: Partner with engineering and data teams to develop actionable metrics around release velocity, reliability, and security.

Even though we’re an all-remote company, we still need to be thoughtful about where we have Zapiens working. Check out this resource for a list of countries where we currently cannot have Zapiens permanently working._