Expert Product Manager

Sword Health is on a mission to free two billion people from pain. 

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest  talent. Not only have we experienced unprecedented growth since our market debut in 2020,  but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $3 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact. 

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 900+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

• Develop and execute product strategies that support business objectives and drive growth;
• Manage the entire product lifecycle, from ideation to launch;
• Identify and act on opportunities to optimize the member funnel, focusing on conversion drivers across acquisition, onboarding, and retention stages;
• Design and implement strategies that drive member behavior through habit-forming features and behavioral hooks;
• Own key engagement metrics, including activation, retention, and frequency of app logins, using data to uncover and prioritize opportunities;
• Develop and execute strategies to improve member activation and ensure early moments deliver value and clarity;
• Define and test member communication strategies across channels (push, email, in-app), creating a unified, impactful messaging framework that drives behavior and builds trust.
• Conduct market research and gather customer feedback to inform product development;
• Rapidly conduct product experiments and gather insights to drive continuous product iteration;
• Collaborate with cross-functional teams, including engineering, design, operations, clinical and marketing, to ensure that products meet business needs and customer requirements;
• Define product roadmaps and prioritize features with full ownership based on business value and customer impact;
• Develop and maintain product documentation, including product requirements, specifications, and user stories;
• Monitor and analyze product performance and make data-driven decisions to improve product outcomes;
• Coach other PMs (junior and Intermediates).

• At least 6 years of experience in product management or a related field;
• Rapid Execution: The drive to achieve excellence quickly, showcasing your history as a rapid executor with a relentless commitment to learning and prioritizing speed in shipping lean but robust features;
• Mission Empathy: Dedication to creating female health products that resonate deeply with user needs;
• User Obsession: Demonstrable experience in putting the user first, with a proven track record of creating engaging experiences driven by a deep understanding of what drives user engagement;
• Analytical Rigor: Ability to make hypothesis-driven, data-informed decisions;
• Resourcefulness: A demonstrated ability to be resourceful, with a consistent history of achieving significant results even when resources are limited;
• Effective Communication: The ability to communicate complex strategies clearly, precisely, and in a structured manner.

• Experience working with US B2B2C digital healthcare products;
• Experience with gamification features;
• Experience with Looker for business and product analytics;
• Get itchy with suboptimal processes and can’t help but propose improved versions.

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance

• Meal allowance

• Equity shares

• Remote work allowance

• Flexible working hours

• Work from home

• Discretionary vacation

• Snacks and beverages

• English class

Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.

Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.