Field Engineer - Electrolyzer Product Service & Sustaining Engineering

Position Summary

As an Electrolyzer (ELX) Field Engineer, you will be responsible for the technical aspects associated with Electrolyzer Product turnaround projects for key customer accounts. This role will work cross-functionally with ELX Service Specialists, ELX Technical Support, various Engineering functions and customers to successfully accomplish continuous improvement design changes, large scale commissioning efforts, field investigations/Root Cause Analysis (RCA), and maintenance activities. This role will support mechanical, process, and electrical/PLC logic engineering efforts. Experience in PLC logic, networking, and automation is a plus. This role will require significant travel to customer installations to audit existing equipment and support the safe execution of commissioning tests, unit retrofits, and maintenance tasks. In addition, as the engineering lead for site projects and equipment commissioning, you will be expected to provide expert troubleshooting and support for the field commissioning/service specialists.

Core Duties and Responsibilities

• Conduct Electrolyzer system audits to assess equipment condition and scope of required work tasks (retrofits, tests, commissioning, etc.)
• Create management of change (MOC) documentation for review and approval by customers.
• Develop and maintain site specific documentation including but not limited to Management of Change documentation, site specific drawings, customer site layouts, commissioning records, and client specific variations
• Develop and maintain Commissioning Documentation
• Utilize SCADA and data historians to perform troubleshooting and showcase operational performance
• Provide engineering direction for field issues identified during site projects.
• Support internal and external Technical Support Escalations
• Ensure accurate record completion and retention for preventive maintenance and safety code compliance aligned with customer expectations.
• Establish equipment commissioning procedures and ensure the safe execution of the commissioning process.
• Provide engineering support for pre-startup safety review and sign-off on PSSR documentation.
• Interface with customer representatives offline and on site to provide technical project information related to site work being completed.
• Assist in preparing and completing on-site testing protocols
• Develop equipment retrofit, preventive maintenance and corrective maintenance procedures.
• Issue and coordinate closure of technical service bulletins.
• Conduct equipment failure investigations and root cause analyses.
• Represent Plug Power in a professional manner at all times and in all interactions
• Perform all other duties as assigned

Education and Experience

• Two-year engineering degree (Associates) in mechanical or electrical engineering with at least 5-years' experience in energy, industrial gas or oil & gas industries -OR- Bachelor's degree with at least 3-years' experience (preferred).
• Must be willing to travel and work at customer sites 50-75% of the time.
• 3-5 years of experience interacting with customers on technical / engineering aspects of projects.
• Possess strong aptitude on working with associated valving, pumps, compressors, and pressure vessels.
• Committed to safe work practices and ensuring company Environment, Health, Safety (EH&S) standards are always met.
• Experience communicating with cross-functional teams to execute project goals and meet customer expectations.
• Technical hard skills: P&ID, PFD and site layout interpretation, electrical single line diagram interpretation, Cause and Effect Diagrams, and mechanical isometric drawings
• Hands-on experience with piping systems and electrical wiring and instrumentation.
• Basic understanding of fluid process systems and process controllers.
• Software: Microsoft Office (Word, Powerpoint, Excel, Outlook). Experience with CAD, redlining software BlueBeam, etc. PLC and HMI software Ecostruxure/Vijeo Designer and SCADA, ERP/CMMS software is a plus.
• Exempt employees are expected to work as many hours as is necessary to complete their job responsibilities. This may require they work more than eight hours a day and more than five days or 40 hours per week.